Name: Comfort Suites Elgin
Address: 2480 Bushwood Drive, Elgin, IL
Telephone: (888) 608-6346

Comfort Suites Elgin Guest Reviews

Overall Average Score:

Good (3.75 out of 5)

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The room was clean and...

Liked: It was just ok. The scrambled eggs were watery and overcooked.The sausage links were cooked but the skins were like rubber. I couldn't bite through it and the meat slipped out of the skin. It was gross. Everything else offered for breakfast was good.
Disliked: I didn't like that breakfast food was not allowed to be brought back to our rooms. I was stopped in the hallway On my way to the elevator to go to my room with a plate of food for my husband and my son. The employee told me I was not allowed to eat that food in my room because it could attract ants. Yet I was allowed to bring outside food up to my room without a problem as if that wouldn't attract ants. I gave the food back to the employee and it was thrown away.

Comfortable

Liked: Staff
Disliked: Breakfast started at 7 am I get up at 5 am a 6 am breakfast would be appreciated

Very pleasant fresh hotel.

Liked: Very nice and newly decorated fresh rooms. Dog friendly, too!
Disliked: Toaster in breakfast area didn't pop up

Exceptional

Passable

Disliked: Breakfast was gross, sausage was under cooked, eggs runny, things not restocked, fruit not good. There are limitations on how much Ice a person can get .. one buck of ice per room. The room had hair in the shower, the lotion dispenser was just leaking on the floor. There was a static noise that wasn't coming from the TV or radio on the alarm clock. But lastly I was told I had to bring all my towels to get more towels to the front desk after searching for the housekeeper and then because there was a mark from washing my red hair I was told I would be charged for the towels if I wouldn't wash out. I wouldn't recommend it to be honest

It’s a nice place to...

Liked: I loved the room
Disliked: I did not like how they don’t allow you take Breakfast to your room. You have to eat in the lobby which I didn’t understand because we were using paper plates and bowls and plastic forks and spoons. My toddler was not woke yet so I had to buy him food when we left out for our activities. I was unhappy with that situation.