Comfort Suites East Guest Reviews
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|10.7 miles from Columbus centre|
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Lora Mon, 26 July 2021
Tara Wed, 21 July 2021
It was horrible!
Disliked: The lady at the front desk was very tactless and unprofessional. I honestly felt sorry for the girl working with her because she was so rude that the poor timidly asked her if she could use her computer because hers crashed. The neighborhood had drug addicts and prostitutes everywhere. I figured with the price of the room being almost $200 per night I would?ve been in a nicer place. I ended up not even staying there, but was to intimidated to even ask the lady that was working at the front desk due to the way she spoke to other people that didn?t know how to operate the front door.
Lostlander Sun, 18 July 2021
DONT LET THE PICTURES FOOL...
Liked: Absolutely nothing.
Disliked: NOT as nice as the pictures. In a sketch spot. Smelled like cigarettes and cat pee. Woman who checked us in was rude. There is NOT a breakfast buffet but cheap grab bags with a granola bar. The price of the grimy room was way overpriced and felt very unsafe. Definitely not staying at a Comfort Inn again.
Shannon Sat, 17 July 2021
Bullet Hole in Windows
Liked: We booked this hotel as a last resort due to some changes we had during our stay. Upon arriving the hotel lobby was clean and welcoming. We were given room 301 for our stay. Our family (4 yr old twins and 6 yr old) headed up to the room. Upon arriving in the room there was an obnoxious light coming in through the window from the hotel next door so I went to close the curtains and found that window itself had actually been shot and both the inside pane and outside pane were severely damaged. Phone in room did not work so my husband had to go downstairs to address the issue. After waiting a long time for someone to even come to the front desk, the lady tells him the window was shot by a BB gun and it?s been that way for years. She says it?s fine though because it?s on the third floor and that no one can get in. Our concern wasn?t people getting in, more so the hazard it posed for children falling out or getting cut on anything that may end up falling in. She said the only way we could cancel was to do it through booking.com and that there were no other rooms to give us. Unfortunately it was late at night and I had kids who were exhausted. So we shut the curtains and made the area near the window off boundaries for them. I have a hard time believing the hotel would allow this room to be used with the window posing such a serious safety issue.
Rachel Tue, 13 July 2021
wish they would have compaensated...
Liked: staff was friendly
Disliked: the pool was only open for one day out of our five day stay. The indoor pool was the only reason I rented this hotel. I could have saved money on getting a hotel without a pool. when I asked for an extended checkout and told them my unsatisfaction with the pool.....they only offered an extra hour and an apology.
Joe Mon, 12 July 2021
Anonymous Thu, 8 July 2021
Ciara Tue, 6 July 2021
Liked: Location to places we were planning to go like Other World, Cajun boil and easton
Disliked: Room was very humid, had to have the air on 68 to feel comfortable. Alot of rowdy kids in the pool area, we were unable to take advantage of swimming, same group of kids running up and down the hall outside of our room
Mitchell Fri, 2 July 2021
Too much $$$
Liked: The room was clean. The staff was pleasant.
Disliked: The cost was absurd for the quality of the facility.
Shannon Sun, 27 June 2021
Liked: The hotel was clean and staff was awesome!
Disliked: Some updating would be great but the hotel was clean and comfortable!