Name: Comfort Suites Columbus
Address: 5944 Scarborough Boulevard, Columbus, OH
Telephone: (888) 323-5826

Disappointing

Cheap MOTEL not a hotel!...

Liked: The water pressure was good. The front desk area looked great. Staff seemed friendly but only 1 person doing everything.
Disliked: Dirty, very poor job remodeling the rooms, carpets were dirty, shower curtain was missing (only cloth one was used and it was stained up and water leaked through onto floor). Bathtub wasn’t caulked properly and water was leaking through the valve behind the poor tile job. Burnt out light bulbs in the room and the pool area. Pool area had very little seating. Tile work in the entire hotel was horrible.The whole hotel was poorly taken care of. You can tell the owners went cheap on the labor to remodel. Looks like they tried to use good materials, but everything looked poorly installed. Countertops for the room were very poorly built. Ours was cracked and glued back together. Bathtub wasn’t caulked properly poorly installed with giant caulking mistakes and lots of caulk missing. Toilet bolts were exposed and rusting out. Under sink plumbing was rusting out and all exposed. Towel hook was barely hanging on and unusable. Shower/bath drain was not installed right and didn’t work to stop water to use the tub. The sink was probably the only nice thing, but again, the drain wasn’t installed right and the water barely drained out because the plug wasn’t adjusted right.Had the initial feel of a high end hotel when you walked into the front desk area. But that’s where it all stopped. Breakfast was ultra cheap and they ran out of juice early in the morning. Bagels were the size of the bagel bites and you couldn’t even toast them because they were too small. Sausage was terrible. They ran low on eggs. Putting very little out at a time. No bacon. No sausage and gravy. Waffle maker was in bad shape and required constant spraying with non-stick spray in order to get your waffle to come off (they had a sign saying this even!). That even went badly because someone must not have used enough spray so it was left caked on. Staff witnessed the mess left behind and said that the waffle maker will have to be cleaned, but no one cleaned it.