Comfort Suites Dfw N/Grapevine

Very poor

Liked: Location
Disliked: Sofa bed in room...mattress had so many stains had to go buy an air mattress for my granddaughter to sleep on. There was a jacuzzi bathtub in the room. However, the jacuzzi did not work. The toilet kept acting as if it were going to overflow and the bathtub facuet constantly ran. You could not turn it off. I tried to tell mgmt, and the lady argued with me, saying there was not a jacuzzi tub in my room.

Convenient.

Liked: I needed a room last minute and i was able to book for an immediate check in.
Disliked: The front desk attendant was a little rude but I just assume it is because it was 1 am.

Passable

Liked: The beds were comfortable.
Disliked: The refrigerator didn't work and my food was spoiled. The lady at the front desk said the manager was gone for the weekend and wouldn't be back until Monday. I reported the incident on Saturday.

comfy room very good price

Liked: how spacious the room was
Disliked: the heavily stained carpet throughout the room

Very good

The stay was as expected,...

Liked: The breakfast was basic although I think it should last until checkout time for those who sleep in. I liked the size of the room. The beds were comfortable and the bathtub was huge!
Disliked: When getting ready for bed we noticed the pull out bed didn't have any sheets. Once we got it all the way out we discovered it was covered in urine stains. Leaving us one bed less for the 6 of us.

Overall we were happy with...

Liked: The room was very nice and had everything we needed and the lobby was very clean and nice.
Disliked: There was a big bath tub we were excited to use, but there was no hot water, it was just room temp or cold.The carpet in the room was a little questionable in regards to cleanliness.

Exceptional

Exceptional