Comfort Suites Denver International Airport Guest Reviews
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12.5 miles from Denver centre |
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Kieran Tue, 13 February 2024
Good
Caroline Mon, 29 January 2024
Would stay again, hopefully no...
Liked: Room was comfortable. Had 3 beds and 2 toilets. Nice size for a family. Beds were comfortable. Convenient to airport.
Disliked: Large group was there making a lot of noise, broke the elevator, ate all the breakfast.
Cynthia Tue, 16 January 2024
stay there at least 2...
Liked: its close to where i needed to go
Disliked: the construction
Cynthia Mon, 15 January 2024
stay there at least 2 times a year
Liked: its close to where i needed to go
Disliked: the construction
James Sun, 14 January 2024
Hotel refused to honor our prepaid reservation and wouldn't issue a refund
Liked: We didn't like anything about this hotel since the hotel refused to honor our fully prepaid reservation and told us to find another place to stay
Disliked: Absolutely appalling treatment of paying customers. We had a fully prepaid reservation for one night. We arrived at the property to see a large number of vagrants milling around outside the hotel. Apparently, the hotel had decided to void all existing reservations (even prepaid ones) so that they could earn more money by providing lodging for people who have illegally crossed the US border. The front desk staff told us they were not honoring any existing reservations and that we would have to find lodging elsewhere. We received no notice of this prior to our arrival. They also refused to issue a refund to us for our prepaid reservation and told us we'd have to contact someone at Booking.com to try to obtain a refund. Hotel management refused to even help us find another place to stay in the immediate vicinity. They don't seem to care one bit that they are upending travelers' plans and angering paying customers. Look elsewhere for your Denver Airport lodging. Avoid this horrible place at all costs.
James Sun, 14 January 2024
Hotel refused to honor our...
Liked: We didn't like anything about this hotel since the hotel refused to honor our fully prepaid reservation and told us to find another place to stay
Disliked: Absolutely appalling treatment of paying customers. We had a fully prepaid reservation for one night. We arrived at the property to see a large number of vagrants milling around outside the hotel. Apparently, the hotel had decided to void all existing reservations (even prepaid ones) so that they could earn more money by providing lodging for people who have illegally crossed the US border. The front desk staff told us they were not honoring any existing reservations and that we would have to find lodging elsewhere. We received no notice of this prior to our arrival. They also refused to issue a refund to us for our prepaid reservation and told us we'd have to contact someone at Booking.com to try to obtain a refund. Hotel management refused to even help us find another place to stay in the immediate vicinity. They don't seem to care one bit that they are upending travelers' plans and angering paying customers. Look elsewhere for your Denver Airport lodging. Avoid this horrible place at all costs.
Tanya Thu, 11 January 2024
Superb
Liked: I liked the location, parking was easy, and the room was very comfortable.
Tanya Wed, 10 January 2024
Superb
Liked: I liked the location, parking was easy, and the room was very comfortable.
Elsie Tue, 9 January 2024
Very good
Elsie Mon, 8 January 2024
Very good