Comfort Suites Chesapeake - Norfolk Guest Reviews
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5.3 miles from Chesapeake centre |
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Leslie Sun, 26 March 2023
Needs adult management
Liked: The location was convenient to where I was going the following morning. Easy access to highways. The room was comfortable and clean.
Disliked: As I was waiting to check in someone called the front desk complaining that the bed had not been changed. They were told that they could come down and pick up clean sheets and they would have to make up the bed. I was given my key card and headed to my room. It did not work. Two other people walking down the hall said they had the same issue. I went back to the front desk to get a new key card. While there a gentleman came and was complaining that his remote did not work. The lady did not have any batteries to give him so she had to take the ones out of the remote for the tv in the lobby. As she was taking care of his issue a lady came down to complain that her room had not been cleaned or made up for the third day in a row. Got my new key card and headed back to my room. Nope. That one didn?t work either! l went back to the front desk and this time she went back to the room with me and use a master key to open the door. She then advised us that if we left to go anywhere she would have to come back and unlock the door. I was glad we had already eaten. These are all issues that indicate a lack of management.
Osba Fri, 24 March 2023
Superb
Liked: How clean the room were
Disliked: Breakfast close too early
Warren Wed, 22 March 2023
excellent
Liked: good room comfortable
Deborah Mon, 20 March 2023
staff exceptional
Liked: Good Breakfast selection
Lauryn Sun, 19 March 2023
awesome ! Terry was cool...
Liked: the breakfast area
Disliked: parking
Hallie Sun, 19 March 2023
Superb
Jackson Sat, 18 March 2023
Exceptional
Doris Thu, 16 March 2023
Passable
Susan Wed, 15 March 2023
Exceptional
Liked: Location,Breakfast included,cleanliness & comfort.
Disliked: Fresher pillow case,I still can smell the kind of musty smell.
Ladeshia Tue, 14 March 2023
will never stay in 2/3...
Liked: nothing did not stay here staff was rude book 2 rooms only one was ready after almost 2 hours mother rom was still not ready
Disliked: did not stay here staff was rude book 2 rooms only one was ready after almost 2 hours mother rom was still not ready front desk was not helpful asked for refund manager stated refunded wasn?t an option then after she was upset because she didn?t like my response to my rooms not being ready she decided to lie and stated I had a noise complaint )no one had even been in the room besides to bring luggage) and then decided to refund my money also did not get a receipt stated they didn?t print receipts