Comfort Suites Burlington

Doesn’t live up to it’s...

Liked: The facilities are good. I’m seeing a decline in upkeep, maintenance and services
Disliked: Maintenance is running behind as in our room alone had three lights not working, a hinge pin in the bathroom almost out, a drawer in the entry setting gradually opens on it’s own and the toilet runs by itself. The breakfast attendant is slow and often overwhelmed. I personally have reminded her to resupply items(coffee, muffins, yogurt) in my last six visits. The breakfast supplied is of minimum quality and barely above a continental breakfast.

Poor

Liked: Close to the area I needed to be.
Disliked: It wasn't very clean, the thermostat did not work in one of the rooms and the toilets did not flush right. The lights didn't work and the comforters were discolored. For the money spent I felt the quality would be better.

Exceptional

Passable

Liked: Location was great
Disliked: Breakfast was terrible everything was either raw or empty. The hot tub wasn’t hot at all maybe lukewarm at best.

Was exceptional.

Liked: It was good
Disliked: Had cold eggs one day

Exceptional

Good

Liked: The staff was nice. The place was clean.
Disliked: The hot tub was out of service, the pool water was super cold.

Poor

Fantastic

Liked: The staff and the quiet time
Disliked: Nothing