Comfort Suites Buda - Austin South

Although the staff was very...

Liked: I liked how close it was to freeway access and restaurants and stores.
Disliked: I stayed on two different occasions and both times and both rooms had a strong musty wet smell, the entire room had a very humid feel. My clothes and shoes felt moist every morning The bedding felt moist which made it very uncomfortable. I stayed 4 nights on both occasions.

Staff is not maintaining the...

Disliked: Door card reader wasn't working. I was told by staff to try it several times. Finally changed rooms. The new room had no tv remote. I had to go get a new one. Later we found a wet spot in the carpet. Luckily, we were only staying one night. We will not be back.

Exceptional

Liked: The price was just right , amenities were plentiful. Breakfast was great .

Exceptional

Exceptional

Exceptional

Exceptional

Liked: How conveniently everything was with closeness to the hotel and the traffic was not as bad.
Disliked: How thin walls were that it made my dog bark for any movement.

Overall good stay for the...

Liked: Property was in a great location for us with most gas/convenience stores/groceries nearby. Good breakfast. Beds were comfy. I was contacted roughly 2 hours after check out that I had left behind my Apple Watch and “Maritza” offered to mail it free of charge! I am eternally grateful for the housekeeping staff for rightfully turning it in and for Maritza’s above and beyond kindness!!!
Disliked: Found items assumed to be left behind from previous travelers so cleaning must not have been very thorough, although I will say the room/bathroom itself appeared clean upon entering! Water pressure was TERRIBLE, but we made it work.

The hotel desk staff appeared...

Liked: During my six-night stay, I found the hot breakfast offerings to be exceptionally enjoyable. I would like to commend the individual responsible for managing the kitchen and dining area for her diligent attention. She consistently monitored the cleanliness of the tables and ensured that eggs, bacon, and sausage were replenished on the warming burners. I believe she deserves recognition as Employee of the Month or Year and should be considered for a substantial salary increase in acknowledgment of her outstanding contributions.
Disliked: This was my fourth stay in a room designated for individuals with disabilities. During my last two visits, which were two years apart, I encountered an ongoing issue with the coffee pot; specifically, it was missing the coffee bag tray. I communicated this concern to the desk staff on two separate mornings. When a female staff member informed me that the hotel did not have any available trays, I expressed my frustration in writing, as I am deaf. She responded with a shrug, prompting me to consider checking out and relocating to a nearby hotel. However, upon my return from a visit to the town of Buda, I discovered that a replacement coffee bag tray had been provided, wrapped in cellophane. Consequently, I chose to extend my stay for an additional three nights.