Comfort Suites Benton Harbor/St. Joseph

Exceptional

Bad

Disliked: Dirtiest hotel we’ve ever stayed.Needs to be cleaned up and updated.

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Liked: The shower was nice and hot could use new shower heads tho I liked how close it was to everything we needed, bed and pillows were comfy
Disliked: Piss stained blanket was told she was replacing right then we waited till 10 because of our plans and when we got back we had to go ask for it again, Peeling wall paper, found chips and earrings as soon as we got there so the room wasn't cleaned well, they only took out the trash and literally nothing else, leg on the table had no screws so it fell off, broken window, and something on the floor so sticky you'd lose your shoe, stains on curtains and walls were dripping with something headboards were greasy, no smoke detector, pool was down 2 out of 4 days

Disappointing

Good

Disliked: The pool was not open. Wish I would’ve known that before I booked it.

Good

Good

Liked: Check in was easy. Spacious room. Queen double w/ pull out sofa bed.
Disliked: Parking was limited. Towels weren't clean. Shower/tub wasn't clean. Mirrors wasn't clean. Had to go to first floor for ice. No large trash cans anywhere.

Good

Liked: Pull out couch
Disliked: One of the door locks was broken

Quick…but stay is what we...

Liked: Convenient.
Disliked: Pool was unavailable