Comfort Suites Benton Harbor/St. Joseph Guest Reviews
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Sasha Mon, 30 June 2025
Good
Liked: Check in was easy. Spacious room. Queen double w/ pull out sofa bed.
Disliked: Parking was limited. Towels weren't clean. Shower/tub wasn't clean. Mirrors wasn't clean. Had to go to first floor for ice. No large trash cans anywhere.
Ohara Mon, 30 June 2025
Bad
Liked: They canceled our stay there because we booked through booking. Com and booking. Com was very aware that the pool and hot tub were under construction but let us book there anyway. The hotel was totally understandable and canceled our stay. Now we are fighting booking. Com for our money back!
Disliked: I thought when we pulled up it looked nice but we put in our filter for our stay we definitely put in pool and hot tub. Booking. Com knew that the pool and hot tub were under construction but still let us booking and still is not refunded our money for a room that they charge us for when the hotel canceled our room and booking. Com knows we didn't stay there. I would watch who you book through we will know for next time and hopefully this doesn't happen to you
Nicole Mon, 30 June 2025
Good
Liked: Pull out couch
Disliked: One of the door locks was broken
Tonda Sun, 29 June 2025
Quick…but stay is what we...
Liked: Convenient.
Disliked: Pool was unavailable
Keith Sun, 29 June 2025
I would advise anyone to...
Liked: Location
Disliked: Dirty rooms & very old & dirty furniture. Security lock was also broken!
Rowe Sun, 22 June 2025
Do not recommend staying here...
Liked: It was hard find anything I like about the property. The breakfast was decent.
Disliked: Pool was closed which wasn’t disclosed before the stay was confirmed. Fixtures were broken in the room, there was paint splatter and some sticky substance on the wall. The beds were extremely uncomfortable. Restrooms weren’t cleaned often, I ended up cleaning the public restroom and having to get ask for toilet paper as all of the toilet paper downstairs in the lobby was and had been empty for some time.
Timothy Fri, 10 January 2025
Adequate
Liked: Good location
Disliked: Mold on curtains, roach in bathroom
Kelke Thu, 2 January 2025
Poor
Disliked: Pool room was not open. No notice same price.
Kertrell Sun, 1 December 2024
Very bad and uncomfortable
Liked: Finally Checking out!
Disliked: The hotel rooms was dirty and infested with roaches. We moved to 3 rooms and all 3 had roaches and was not clean.
Larry Thu, 28 November 2024
Good