Perfect

Good

Liked: RIGHT on the beach !
Disliked: A few stains on the couch and the shower did look a tiny bit dirty.

Good

Good

This stay was the absolute...

Liked: Extremely disappointed in my stay and i will not be staying at this or any comfort suites locations. The only enjoyable part of the trip was the time spent away from your facility.
Disliked: This place is not worth the money spent to stay here simply put. The housekeeping/room service was nonexistent. The place was filthy. I stayed with family, a group of four of us with a a bed in one room and a pull out bed in the living area. Yet, right from the start we weren?t given enough sheets or bedding for all of us. I had to call as soon as we got there for bedding for the pull out couch and we were told by a gentleman they ran out of comforters and and blankets and only gave us a sheet and an extra pillow with a pillow case cover that was dirty. We soon found out after that housekeeping/room service was not provided every day (keep in mind our stay there was for 7 days). There was a small card stating to conserve water and help the environment they would not be changing sheets daily. However, no one came to take our garbage or even pick up the dirty towels until I called on the third day. We were informed on the first day there were no pets allowed yet I saw a woman walk in with a small dog to her room. A few other suites had groups of 8 or more people walking in and out of them, which may be the cause of the shortage of bedding on our first night. The ceilings were disgusting with rust on them, and there was an opening between the balcony and door to the room enough to cause numerous problems with insects. There was a homeless couple that slept right in the grass in the back area and absolutely nothing was done until I overheard one of your other customers complain. The amount of money we spent to stay here compared to what we actually received is just outrageous. Enough so to rethink a trip to Virginia Beach next year, and most certainly enough to know we will never stay at another one of your facilities. Get it together!

Exceptional

Liked: Right on the beach, was awesome !!

Exceptional

Exceptional

Exceptional

Liked: Our stay was great. From the time of registration to our checkout everyone was great. Room was ready early. Room was clean and spacious. Every staff member greeted us personally while staying at the facility and always asked if there was anything we needed.
Disliked: I did not find anything I did not like. Wish there was an indoor pool also.