Comfort Suites Austin NW Lakeline Guest Reviews
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16.9 miles from Austin centre |
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Patricia Sat, 13 April 2024
Great customer service! Welcomed and...
Liked: Loved it!
Disliked: Great location!
John Sun, 7 April 2024
Pleasant
Disliked: There was no ice in the ice machine at all.
Ana Tue, 2 April 2024
Exceptional
Liked: I like the cleanliness of the hotel
Disliked: I didnt like that the only washer machine in the location was broken down.
Lisa Tue, 2 April 2024
Bad
Liked: Nothing
Disliked: There was a discarded tampon in our ice bucket! When we called the front desk, we were told to throw it away or wait until the staff could clean again. The bathtub had small hairs in it. Mold in the corner of the tub and rust around the drain. Dirty clothes under the sofa sleeper. The staff was unconcerned with anything more than reading a book, painting their nails or playing on their phone. The room was "cleaned" but still nasty. Left a message for the manager to call me when we left. Called the manager today and left a voice mail and no call uet!
Alan Tue, 26 March 2024
Good
Kora Tue, 19 March 2024
Exceptional
Liked: Clean and accommodating to our family
Keith Mon, 18 March 2024
it was fun and I...
Liked: how the room looked and how it was clean/ comfortable.I just loved everything about it.
Disliked: I liked everything about it.
Cohen Sun, 17 March 2024
Bad
Disliked: They allowed us to book when they were fully booked up
Donald Thu, 7 March 2024
I did not stay as...
Liked: The toliet was full of crap. Bathroom was not clean. Dirty rags left on dresser. I went to the desk and asked for another room. They did not have another room It was 11 at night and the clerk said if I could not find a room he I could sleep in the room. He did not have a room for Saturday night as well so he was going to credit both nights. I booked another hotel and did not receive credit on the prepayed 2 nights. I left 3 messages for the manager but no return call. Bookings was going to call me back today but did not return my call. I won't use nor recommend bookings .
Disliked: the motel screwed me and Bookings screwed me.
Michael Sun, 3 March 2024
Passable
Liked: Location
Disliked: Old. Outdated. Not equivalent to price charged.