Comfort Suites Austin NW Lakeline Guest Reviews
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Cornell Tue, 22 April 2025
Passable
Liked: The location was good for my needs. Places to eat near by
Disliked: The room had a slight odor and had to get room fresher. The tub needs to be refinished , dark stains on the bottom. Breakfast was not good. Attendance was not there. No butter and eggs were cubed. Couldn't get pancake machine to work nor the Waffle machine. Drain coffee and eat one dried toast. Went to McDonald's.
Kyra Fri, 11 April 2025
Pleasant
Danielle Thu, 3 April 2025
Exceptional
Liked: Liked the clean ,quiet environment
Foster Tue, 1 April 2025
Disappointing
Liked: Price
Disliked: No luggage storage and no late checkout. Pool was dirty and not appealing to use
Jimenez Sat, 29 March 2025
Exceptional
Charliedog Fri, 28 March 2025
OK except for highway construction...
Liked: Comfortable bed. Finally a choice of pillow sizes and thicknesses. Most hotels and motels in my experience will have 4-6 pillows on the bed, but they are all the same thickness and big, like trying to sleep with a large dog next to me. Maybe I'm the only person in the world who prefers a thin pillow.
Disliked: Construction on the highway makes it a real challenge to exit onto a frontage road with an immediate need to turn right into the motel parking lot. Luckily there is a way through the parking of the next several businesses to get back to the motel's parking lot. Being a first time guest at that location, I didn't know there was a back way in.
Gill Sun, 23 March 2025
Never again ! Dirty
Disliked: I had to get my room changed 3 times ! As soon as I got there the key card did not work on the door the bed was not made up it was like some else came and slept in bed and left it that way tub was horrible and dirty there wasn’t a fresh roll of tissue The second room there was a used condom in soft bed that was exposed to my kids I will never book again with these ppl front desk wasn’t to concerned even when I asked for refund they told me they couldn’t they will just send me to a different room
Chanthorn Thu, 13 March 2025
Good
Liked: clean
Disliked: ac didn’t work properly
Kate Mon, 10 March 2025
pretty sketchy and unclean over...
Liked: i didn't like it
Disliked: not a great location, pretty loud from the other rooms, dirty facilities. bathtub was especially dirty. stains o the floor, cracking in the walls
Michelle Fri, 3 January 2025
Disappointing
Disliked: the hotel made us pay again and I spent 1.5 hours to deal with getting a refund.