Comfort Suites Austin Airport

We forgot our door cards. We got back to hotel at 12:15 a.m. No staff. We slept in lobby until after 3:00 a.m. until someone showed up so we could get into our room.

Liked: Overall, very good hotel to stay.
Disliked: Staff.

Very clean!

Stayed one night for a concert - good location. Nice staff. Toilet handle broke but staff fixed easily. Would recommend it. Budget but nice.

Liked: Nice staff; easy location.

Nice enough stay

Liked: Clean
Disliked: What I did not like was that the manager wanted to change me $40 to check in at 2:47 after the lady over phone told me that our room was ready and we could come as early as 2:00pm. We arrived in Austin at 11:30 from Maryland visiting my son was leaving for deployment. The hand sanitizer stations were all empty. Also the ironing board in our room had no legs. That was very frustrating!!

Pleasant

Very good

Pleasant

very short unfortunate stay

Liked: The breakfast was decent,but didn't offer any amenities
Disliked: No Amenities,(pool) business center

Good room, horrible service

Liked: The room was fine, clean and comfortable.
Disliked: DO NOT use the “airport shuttle.” Horrible experience both departing and returning. The driver stopped to get his breakfast, took his time coming back to the completely full van. Drove like a maniac. On returning, the hotel called me a Lyft but didn’t tell me where to meet it, so the driver left. The second Lyft was also at the wrong pickup spot but I flagged him down. Took over an hour to get the “shuttle” back to the hotel which is 3 miles from the airport.

Disappointing

Other than the bad odor...

Liked: Price, comfortable bed and location
Disliked: Strong Musty/moldy odor in the room and hallway. Also water leaking above back entryway was unpleasant.

Had a great time great...

Liked: Nice really clean room and hotel
Disliked: Nothing