Comfort Suites Augusta

Exceptional

Friendly

Liked: The customer service was the best I’ve had in a hotel.
Disliked: The facilities were not kept up well. House keeping was lazy and did not show up some days even though we weren’t there. The bathroom was not super clean, as well. There were a lot of issues we ran into.

Good

Liked: The staff was fantastic
Disliked: The TV remote didn't work

Exceptional

Well that won't happen again...

Liked: Room was fine.
Disliked: Noise level was outrageous. Kids ran up and down hallway screaming, crying, slamming doors well after midnight. Staff did nothing. Checkout clerk said "well that happens"

Exceptional

Disappointing

Liked: Location and it looked new
Disliked: They WiFi don’t work well couldn’t get the staff never to assist with anything he never answered the phone the floor wasn’t mopped

Clean and good free breakfast

Liked: Cleanliness and very friendly and accommodating staff.

Exceptional