Comfort Suites Alexandria

Disappointing

Liked: Location
Disliked: Room not cleaned when I arrived. Waited for another on different floor @ 1am. Absolutely no towels each day. Was told housekeeping was washing. No towels for my family in another room on a different floor for 2 days. Had to go to dollar general store and buy towels for my family. Also tv never worked in my room. Reported it the same night we went into the room. Was told they would let maintenance know the next morning. No tv for the remainder of my stay. Was disappointed during this stay. Check out and went to LaQuinta.

Superb

Liked: The staff was very nice and always busy. Ms. Tiffany was exceptionally nice and professional.
Disliked: The place could use a little updating.

Horrible I will never go...

Good

Exceptional

Liked: Great!!!
Disliked: Everything was great!!!

My experience with your staff...

Liked: The pictures online
Disliked: When I got there the hotel looked nothing like the pictures The staff was unfriendly and very unprofessional the hotel was dirty and unsafe

Won't do it again

Liked: Breakfast was ok. Rooms not ready at check in time. Remote missing. No blanket. Senior staff inviting their guess to the pool. Over taking the paying guest. Pot smell every time you walk out of your room.
Disliked: Hot tub and pool in bad shape. Hot tub not working at all

Poor

Very good