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Comfort Suites Airport Alcoa ee
Comfort Suites Airport Alcoa, 140 Cusick Road, Alcoa, TN | Area: McGhee Tyson Airport (TYS)
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BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
4.2
HOTEL RATING: 
EXCELLENT
4.2 out of 5 (182 Ratings)
2.1 miles from Alcoa centre
BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
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Hotel Description
Freebies like airport shuttle service and breakfast keep our guests coming back to the non-smoking Comfort Suites Airport Alcoa. The three-story Comfort Suites has 59 rooms with coffeemakers cable TV microwaves mini-fridges separate living areas and high-speed internet access; suites with heart-shaped jetted tubs are available. Fill up each morning at the hotel's complimentary Savory Starts buffet of hot waffles scrambled eggs bacon sausage yogurt cereal fruit and more. Work out in the fitness room unwind in the indoor heated pool and hot tub or catch up on work at the on-site business center offering computer access plus copy and fax services for an added fee. There's also a conference room on the property should you need to hold a meeting. Get a free ride to the nearby airport from the hotel's shuttle. Parking is free. Near the intersection of US-129 and Cusick Road the Comfort Suites is a mile from McGhee Tyson Airport and two-and-a-half miles from the heart of Alcoa. Guests are next door to a coffee shop and restaurant. Points of interest such as downtown Knoxville the Knoxville Zoo and the University of Tennessee are within a half-hour drive of the hotel.
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
j
Free Parking
A
Business Center
r
Pets Allowed
Other Amenities
` Airport Shuttle
` Swimming Pool
` Horse Riding
` Laundry
` Newspapers
` Parking
` 24-Hour Front Desk
` Refrigerator
` Dry cleaning
` Hot tub
` fitness center
` golf course (within 3 km)
` Complimentary breakfast
` Facilities for Disabled Guests
` Golf
` Indoor pool
` Non-smoking Rooms
` Free High Speed Internet
` Free WiFi
` Free Internet

Comfort Suites Airport Alcoa Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.2 out of 5)

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3.8

Good - 3.75 out of 5

Gail Tue, 12 February 2019

Good

5

Exceptional - 5.0 out of 5

Aaron Mon, 4 February 2019

Exceptional

2.1

Disappointing - 2.1 out of 5

Gary Tue, 29 January 2019

Hotel Needs Work, Freshening and...

Liked: The cleaning staff did a good job with what they had to work with, and the breakfast was okay. Front desk person Robert seemed most eager to please and correct problems.
Disliked: Check-in at 2:00AM was not a good experience. The young woman working was very distracted and wanted to tell us of her problems and things that had nothing to do with us. I repeatedly asked her to focus on getting us into the room. I also told her of 2 suspicious looking young men trolling the parking lot in a dark car without headlights on as we arrived at 2AM. She blew it off, and said she was pretty sure she knew who they were. The rooms have issues with holes in walls not properly repaired and many paint issues. Around the shower and tub there is water damage to the walls and toiletry shelves are missing (but glue remains). In the first room we were given the shower control handle came off (the next day) and could not be used to control the water temperature or turn off the water. Robert came running with vice grips so it seems it was not a first time occurrence. As no maintenance staff was available, he moved us to another room. There was a slight discrepancy between the booking.com rate and the amount the hotel wanted to charge which I caught at check-in. The young woman at the desk said she would correct it, but it was still incorrect when we checked out 4 days later. The person at the front desk finally corrected it then. During our stay, there was a "help wanted" sign out front near the road. I would have to agree...this hotel needs help!

1.5

Poor - 1.5 out of 5

Verified Hotel Guest Thu, 24 January 2019

Disliked: This was a MOTEL not a hotel. Cheap room. Terrible front desk staff. Refused to adjust the heat when it was below 30 outside. Smelly, musty, rooms. Never again!

5

Exceptional - 5.0 out of 5

Kelli Wed, 23 January 2019

Lovely place

Liked: Conveniently across from the airport and clean
Disliked: Front desk guy didn?t always answer phone and no hairdryer

5

Exceptional - 5.0 out of 5

Yvette Sun, 20 January 2019

Exceptional

5

Exceptional - 5.0 out of 5

Morgan Fri, 18 January 2019

Exceptional

Liked: Very nice rooms, tall shower head, and super close to the airport!

4.6

Wonderful - 4.6 out of 5

Anonymous Fri, 18 January 2019

Superb

Liked: I Loved how clean the room was... The staff was nice.. Great Location

4.2

Very Good - 4.15 out of 5

Lakisha Fri, 11 January 2019

Very good

3.8

Good - 3.75 out of 5

Choncie Fri, 11 January 2019

Good

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Comfort Suites Airport Alcoa 140 Cusick Road, Alcoa, TN