Comfort Inn Guest Reviews
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|1.5 miles from DeKalb centre|
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Heather, Mchenry, visiting NIU Convocation Center Mon, 14 September 2015
Good hotel; close to my son's dorms; anyone needing to stay for a huskies game only a 10 minute walk to stadium.
Liked: Very accommodating staff; staff very polite.
Disliked: Room could have been a little bit cleaner - some questionable substances found on the walls.
Charles Sun, 1 December 2019
Liked: Customer service
Disliked: Slow elevators
Scott Sun, 1 December 2019
Disliked: The property wasn?t very clean. There wasn?t any staff member available in the morning, and the breakfast area was an absolute mess. Garbage was overflowing, and garbage was in and around he actual food.
Tynita Thu, 28 November 2019
Liked: Very clean comfortable rooms staff was really nice good breakfast selection and its right across from NIU stadium all we had to do was walk across the street enjoyed my stay
Disliked: I had no complaints
Danielle Fri, 22 November 2019
Disliked: Property completely switched over and reservations weren't kept, but I kept receiving emails about my confirmation. The new hotel wanted to write my card information on a notepad. NO! And every question I asked no one could help me and then charged me for the room almost 3 weeks later.
Bonnie Sun, 17 November 2019
Was a pleasant stay.
Liked: Everything was nice, beds were very comfortable, breakfasts were nice also. It was centrally located for what we were there for.
Disliked: The hotel had alot of construction going on, while we were there, and, if you don't already know, they were bought out by the Comfort Inn group, we almost missed the hotel because of a trarp or something, covering the Baymont sign, but otherwise everything was great.
Richard Tue, 12 November 2019
Disliked: I was there for 3 nights went through 8 key cards to enter the room very frustrating to keep running down for new key. The fitted sheet kept coming off the corner, every time I got into the bed. The closet was a joke, you have all that room to the left of the tv or right of the desk, put up a shelf and clothes rod.
Jasper Sun, 3 November 2019
I wouldn?t stay here again
Liked: There wasn?t nothing I liked
Disliked: I didn?t like the breakfast. I didn?t like the professionalism. I didn?t like the lady at the front desk
Tynita Wed, 30 October 2019
Liked: The beds and the breakfast
Disliked: The bar next door and the train but other than that my stay was fine
Kurt Mon, 28 October 2019
Liked: breakfast was real good, but the coffee was real weak. Room was neat and comfortable. The heater worked too good actually.
Disliked: Room mix up, we went to our room but is was occupied then had to get another room. This took almost 30 minutes. Then once we were in room, some people were able to get into our room with their key, but they left right away when they noticed room was occupied. There was another room down the hall where that same thing happened for there was a note on door that they wrote " This room is occupied please do not enter". I was told by one of the workers at front desk that I would be getting a discount for all the trouble, but when checking out the lady at front desk did not know anything about any discount.
Tim Mon, 21 October 2019
Disliked: Construction everywhere.. mangers attitude.