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AustraliaComfort Inn & Suites Guest Reviews
Overall Average Score:
Pleasant (3.25 out of 5)
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Kellie Wed, 16 April 2025
Very good
Monique Mon, 14 April 2025
Very good
Matrevian Mon, 14 April 2025
Exceptional
Anderson Fri, 11 April 2025
Bad
Liked: The lights were out for 5+ hours. The star was freezing cold and the television didn’t work
Angel Thu, 10 April 2025
Don’t do it!
Liked: The property was disgusting. There was a plate of chicken tenders and cheese fries sprawled in the hallway on the floor the ENTIRE weekend we were there. We had to get ready with no electricity due to the “outdated system” per the manager. We were not accommodated nor advised of when power would be restored. It went out 3x. My fiancé had to wear wrinkle clothes to our event. We also were not advised it will take 21 days for a debit deposit to be returned to our card until calling corporate. We were initially told 5-7 business days at the time of paying the deposit then 7-10 business day after it was not back on my card. We are still awaiting the return. The front desk receptionist advised my fiancé and I not to smoke in the room at least 20x which made us uneasy. When I called to inquire about my deposit I truly believe they were avoiding my calls. I was being sent to voicemail numerous times and when I finally talked to a manager she claimed she could not hear me and the line disconnected. I asked for a refund for the entire stay and was told that because it has been 2 weeks they are unable to process a refund but it takes 21 days to get my security deposit back. DO NOT RECOMMEND! I will never book another Comfort Inn again. Also I’m glad we packed our lysol and wipes because it was much needed. My hopes was to just never book with them again but I am still waiting for money back and was denied a refund due to not complaining at the time of service. I truly spared them and regret it because it was not worth the funds or headache.
Luke Tue, 8 April 2025
Exceptional
Erica Mon, 7 April 2025
Passable
Liked: The bathtub was dirty.Didn't have any small face towelsAwful smell
Robert Thu, 3 April 2025
Bad
Latishue Tue, 1 April 2025
Great!!!
Liked: Everything was fine
Disliked: The light was out when I got there but the end up coming back on about 6 hrs later after that everything was sweet and they gave me a discount because of the power outage
Cindy Sun, 30 March 2025
Ok , if you need...
Liked: It was cheap , but that’s not always a good thing. Close to a few amenities.
Disliked: The room smelt like an ashtray , the power went out for most of the night , no one’s fault, the bed whilst soft and clean made a hell of a racket when I rolled
