Comfort Inn & Suites West Springfield Guest Reviews
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|2.8 miles from West Springfield centre|
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Pimentel Mon, 8 August 2022
Mimi Sat, 6 August 2022
Liked: the locationguest smoking pot outsidestaff were nice. we had a room without a working phone and a beeping fire alarm. staff immediately moved us and upgraded to a suite.
Disliked: location is awful.
Tiffani Thu, 4 August 2022
James Tue, 2 August 2022
Liked: The location was in a bad area.
Disliked: Should be in a better location.
Margarita Tue, 2 August 2022
Liked: How quiet it is. I love it.
Feng Sat, 30 July 2022
Michelle Thu, 28 July 2022
Convenient and comfortable
Liked: Staff was nice and helpful pool was always clean and bed were very comfortable
Disliked: We had made last minute reservations the room was 100) more than the day before on booking.com but the hotel we had booked had faulty information on booking.come that was not updated about the pool that had been closed for a month and was shown as open a week before booking agent at hotel wanted to charge us an additional 100$ over what was on booking.com which was then 200$ more rHan what was offered the day before . The pricing inconsistencies and the faulty information on the website cost me 200$ I was very happy with the hotel and how they accommodated us but will probably use a different booking agent next time.
Amanda Thu, 28 July 2022
Liked: The heat pool
Disliked: The dinning room is so small, and the egg is ice cold. The food is gone fater, but no refill soon.
Deborah Thu, 28 July 2022
some easily remedied issues with...
Liked: quiet clean hotel and good sized breakfast area. nice walk in shower friendly staff
Disliked: numbers missing on room doorsour bathroom door was broken off of its hinge
Margaret Mon, 25 July 2022
Disliked: Air conditioner did not work. Shower stream was poor. I was charged more than quoted by booking.com.