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Comfort Inn & Suites West Springfield eef - (855) 208-4301
Comfort Inn & Suites West Springfield, 106 Capital Drive, West Springfield, MA -(855) 208-4301
Area: West Springfield
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BOOK ONLINE OR CALL - (855) 208-4301
3.8
HOTEL RATING: 
GOOD
3.8 out of 5 (200 Ratings)
2.8 miles from West Springfield centre
BOOK ONLINE OR CALL - (855) 208-4301
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Hotel Description
The Comfort Inn & Suites hotel is near the Naismith Memorial Basketball Hall of Fame Eastern States Exposition (The Big E) and Bright Nights at Forest Park New England's largest holiday lights display. The hotel is minutes from Six Flags New England Baystate Medical Center and Holyoke Mall at Ingleside. Smith College Springfield College MassMutual Financial Group and Amherst College are less than 20 minutes away. This hotel is also close to Mount Holyoke College the University of Massachusetts Amherst Westover Air Reserve Base and Solutia Incorporated. The hotel is located off Interstate 91 and Interstate 90 just six miles from Springfield. The Bradley International Airport is only a short drive away. Outdoor activities such as skiing ice skating and golfing can be found in the area. Several restaurants cocktail lounges a bowling alley and movie theater are located near the hotel. Guests of this hotel will enjoy many amenities including free wireless high-speed Internet access microwaves refrigerators and pillow-top mattresses in all rooms. Enjoy our free hot breakfast featuring eggs meat yogurt fresh fruit cereal and more including your choice of hot waffle flavors. Business travelers will appreciate conveniences like access to fax and copy services and either a large work desk or activity table in every room. All spacious guest rooms include cable television irons ironing boards hair dryers and coffee makers. All suites feature full kitchens and fireplaces. Suites with whirlpool bathtubs are also available. Nonsmoking rooms can be requested. Valet cleaning services are available and a guest laundry facility is located on the premises for convenience.

Check-in time: 03:00 PM   Check-out time: 11:00 AM
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
q
Accessible
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
Other Amenities
` Free Breakfast
` Free Parking
` Restaurant
` Golf Course
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Wheelchair accessible
` On-site parking
` indoor pool
` vending machine
` Family Rooms
` Fireplace
` Free Wi-Fi
` Daily Housekeeping
` English
` Spanish
` gift/souvenir shop
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Internet access in public areas
` Laundry services
` Non-smoking property
` Spa/sauna
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas

Comfort Inn & Suites West Springfield Guest Reviews

Overall Average Score: 
Good (3.8 out of 5)

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5

Exceptional - 5 out of 5

Pimentel Mon, 8 August 2022

Exceptional

2.5

Fair - 2.5 out of 5

Mimi Sat, 6 August 2022

Passable

Liked: the locationguest smoking pot outsidestaff were nice. we had a room without a working phone and a beeping fire alarm. staff immediately moved us and upgraded to a suite.
Disliked: location is awful.

4

Very Good - 4 out of 5

Tiffani Thu, 4 August 2022

Very good

1

Poor - 1 out of 5

James Tue, 2 August 2022

Not Happy

Liked: The location was in a bad area.
Disliked: Should be in a better location.

5

Exceptional - 5 out of 5

Margarita Tue, 2 August 2022

Exceptional

Liked: How quiet it is. I love it.

4.5

Wonderful - 4.5 out of 5

Feng Sat, 30 July 2022

Superb

4

Very Good - 4 out of 5

Michelle Thu, 28 July 2022

Convenient and comfortable

Liked: Staff was nice and helpful pool was always clean and bed were very comfortable
Disliked: We had made last minute reservations the room was 100) more than the day before on booking.com but the hotel we had booked had faulty information on booking.come that was not updated about the pool that had been closed for a month and was shown as open a week before booking agent at hotel wanted to charge us an additional 100$ over what was on booking.com which was then 200$ more rHan what was offered the day before . The pricing inconsistencies and the faulty information on the website cost me 200$ I was very happy with the hotel and how they accommodated us but will probably use a different booking agent next time.

2

Disappointing - 2 out of 5

Amanda Thu, 28 July 2022

Disappointing

Liked: The heat pool
Disliked: The dinning room is so small, and the egg is ice cold. The food is gone fater, but no refill soon.

4

Very Good - 4 out of 5

Deborah Thu, 28 July 2022

some easily remedied issues with...

Liked: quiet clean hotel and good sized breakfast area. nice walk in shower friendly staff
Disliked: numbers missing on room doorsour bathroom door was broken off of its hinge

3

Pleasant - 3 out of 5

Margaret Mon, 25 July 2022

Pleasant

Liked: Location
Disliked: Air conditioner did not work. Shower stream was poor. I was charged more than quoted by booking.com.

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Comfort Inn & Suites West Springfield 106 Capital Drive, West Springfield, MA