Comfort Inn & Suites West Springfield

Good location. That's it.

Liked: The front desk staff was nice and friendly.
Disliked: The cable on the TV didn't work for certain channels. The refrigerator didn't work. The hallway rugs where stained and dirty.

Exceptional

Very good

Will not likely come back

Liked: There were kids and adults running up and down all night long in the hallway. I got absolutely no sleep on the night before a very important presentation. I never went back even though I had ordered the room for two nights.
Disliked: Some kind of control of the other clients

Pleasant

Quiet,clean and hidden from the...

Liked: It was nice tucked up hidden behind a vet hospital at a few other doctors offices. Quiet and decent! The bed was nice nothing crazy but comfortable enough, showers were also nice warm with decent pressure bathroom was clean and good sized.
Disliked: Isn’t much I can say, it was a quick stay!

Superb

Clean place to stay.

Liked: Clean and comfortable. Nice staff.
Disliked: I wish housekeeping would start constantly knocking at your door well before checkout. We were trying to sleep in and kept being woken up by knocks at the door every 15 minutes or so.

Superb

Liked: Clean. Good value. Nice breakfast. Convenient location