Comfort Inn & Suites Virginia Beach - Oceanfront Guest Reviews
Write a review
|0.6 miles from Virginia Beach centre|
Write a review
Gerard Thu, 18 July 2019
Our stay was very pleasant....
Liked: The rooms very very big, very clean, and well designed. The location was absolutely perfect, right in the middle of everything, and only a few steps to the ocean.
Cynthia Wed, 17 July 2019
Liked: The breakfast was great the staff was amazing and for the fourth of July fireworks the location was spectacular. However it wasn't a great location when the beach is cut off and having limited mobility and that was the main reason we book this hotel.
Disliked: I am an older adult with limited mobility and booked on the ocean so I wouldn't have to walk so far to the beach and was not informed until I arrived that the beach in front of the hotel was blocked by the Army corps of engineers. This was a great inconvenience for especially when I paid over 1500 for 5 nights and at the time of check what was I suppose to do when I had traveled over 12 hours to get there. I was not given any time of discount and basically was felt that they really didn't care that I was upset about it. I was told they would tell the manager and no one ever contacted me again. Which I thought was very poor communication on your part. I was told at the desk that they tried to call (which they didn't but sent me an email the day before that I didn't get because I had already left for vacation).
Asel Wed, 17 July 2019
It was great
Disliked: No microwave available at breakfast station, had to ask staff to interrupt their work to be able to use microvawe, and all pork meat for breakfast, no other no- pork options available.
John Wed, 17 July 2019
Great hotel, great staff, great...
Liked: This was one of the best hotels I have stayed at. Excellent staff and great location.
Disliked: Not a problem but would like if the pool was outside.
Not Tue, 16 July 2019
Liked: Lobby, pool, and breakfast. The breakfast attendant and housekeeping are really nice.
Disliked: The pictures online of the lobby are accurate, but the actual room did not match the online pictures. The room looked old, and run down. My toliet moved whenever I did. The shower had mold. My towels where dirty. I needed an extra key and the guy at the front desk made me feel like it was a huge inconvenience. For the price I was expecting a beautiful , clean , comfortable, updated room, but I didn't get that.
William Mon, 15 July 2019
Liked: Staff, especially Neil was outstanding!
Disliked: The first night, the room was hot, 73 degrees. We were celebrating our 35th. Maintenance was on it the next day. Neil was outstanding!
Jose Mon, 15 July 2019
Diann Sun, 14 July 2019
Liked: Perfect location. Clean rooms. Good service.
Howard Sun, 14 July 2019
Steven Sun, 14 July 2019