Our stay was very pleasant....

Liked: The rooms very very big, very clean, and well designed. The location was absolutely perfect, right in the middle of everything, and only a few steps to the ocean.
Disliked: nothing

Pleasant

Liked: The breakfast was great the staff was amazing and for the fourth of July fireworks the location was spectacular. However it wasn't a great location when the beach is cut off and having limited mobility and that was the main reason we book this hotel.
Disliked: I am an older adult with limited mobility and booked on the ocean so I wouldn't have to walk so far to the beach and was not informed until I arrived that the beach in front of the hotel was blocked by the Army corps of engineers. This was a great inconvenience for especially when I paid over 1500 for 5 nights and at the time of check what was I suppose to do when I had traveled over 12 hours to get there. I was not given any time of discount and basically was felt that they really didn't care that I was upset about it. I was told they would tell the manager and no one ever contacted me again. Which I thought was very poor communication on your part. I was told at the desk that they tried to call (which they didn't but sent me an email the day before that I didn't get because I had already left for vacation).

It was great

Liked: Everything
Disliked: No microwave available at breakfast station, had to ask staff to interrupt their work to be able to use microvawe, and all pork meat for breakfast, no other no- pork options available.

Great hotel, great staff, great...

Liked: This was one of the best hotels I have stayed at. Excellent staff and great location.
Disliked: Not a problem but would like if the pool was outside.

Disappointing

Liked: Lobby, pool, and breakfast. The breakfast attendant and housekeeping are really nice.
Disliked: The pictures online of the lobby are accurate, but the actual room did not match the online pictures. The room looked old, and run down. My toliet moved whenever I did. The shower had mold. My towels where dirty. I needed an extra key and the guy at the front desk made me feel like it was a huge inconvenience. For the price I was expecting a beautiful , clean , comfortable, updated room, but I didn't get that.

Wonderful

Liked: Staff, especially Neil was outstanding!
Disliked: The first night, the room was hot, 73 degrees. We were celebrating our 35th. Maintenance was on it the next day. Neil was outstanding!

Superb

Superb

Liked: Perfect location. Clean rooms. Good service.
Disliked: Nothing

Good