Comfort Inn & Suites Virginia Beach - Norfolk Airport

Exceptional

Liked: Desk Staff very friendly. Loved the daily ice cold lemon water avalibility
Disliked: Hot Breakfast selection could have been better. No bananas available at all. No yogurt available for 2 days asked for clean towels twice never got them found a pair of sandals by window behind drapes not ours was room cleaned/vacumed big crack on window above air condtioner. air conditioner rattled loud when it kicked on

Very good

Liked: Staff always very friendly.
Disliked: I was hoping for yogurt as an option at breakfast.

Again, my stay was excellent...

Liked: The property was very clean, smelling good. I will definitely come back to stay on this property again.
Disliked: The staff was amazing. I would like to send a shout out to Maya Britney Marcus all three made me feel very welcome. Me and my family would definitely come back and visit again thank you, Maya, especially for making my stay very comfortable even though my distance was 19 minutes. It did not feel like it. thanks to Miss Maya. She gave me shortcuts how to get to the convention center to my daughter‘s finals for star quest thank you, Maya I am so grateful to you the best day ever. Can’t wait to come back again.

Disappointing

Exceptional

Liked: The staff was great
Disliked: We didn't get to enjoy pool

Very poor

Pleasant

Liked: Location was very good for us. Beds were very comfortable staff was very friendly
Disliked: Hair dryer did not work. Had to wait 2 days to get one. Phone not work so couldn't call front desk about the hair dryer. No linens in room for sofa bed. Had to call front desk on my cell phone to get some at 10pm when we went to bed. Dud not empty trash or tidy room the whole stay. Breakfast was good first day awful the next barely adequate the 3rd day. Noone in the breakfast room. Invariably Noone at the front desk she was in the back somewhere and there was no bell to get their attebtion

Get what you pay for...

Liked: The hotel is located close to the airport, but there isn’t much else close by. The breakfast was decent, the staff were pleasant.
Disliked: The hotel needs some upgrading. Beds not comfortable. No couch or chairs to sit on in room (save an office chair). The tv cabinet was broken and carpet seemed old and or not clean (was sticky to bare feet).

Exceptional