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AustraliaComfort Inn & Suites Vernal Guest Reviews
Overall Average Score:
Good (3.5 out of 5)
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Allen Mon, 21 July 2025
Very good
Douglas Sat, 19 July 2025
Bad
Ronald Thu, 10 July 2025
Very good
Liked: Location was good
Disliked: Bed wasn't comfortable they want charge high for room but breakfast wasn't that great
Erica Tue, 8 July 2025
Exceptional
Lonnie Thu, 3 July 2025
Superb
Anonymous Wed, 2 July 2025
My stay was pleasant and...
Liked: The breakfast was good and tasty, and the property and my room appeared to be in good and clean condition. I would stay here again .
Disliked: I did let the hotel manager know that the drain to the tub/shower would not stay up and I had to place the soap bar in plastic wrapper to prop open to allow the water to drain from showering. I also told the manager of 1 of 2 lights in the bathroom that would come on and after 5 minutes would start flickering. She said she would let maintenance know of repairs needed. Other than that, the room and bathroom was clean, and bed was comfortable. There is some road traffic noise from the street on the back side of hotel at the begging and end of the day.
Teri Tue, 1 July 2025
Superb
Trevor Mon, 30 June 2025
Pleasant
William Sun, 29 June 2025
Exceptional
Liked: Nice rooms n pool
Disliked: All good
Misty Fri, 27 June 2025
Rude employees and hardly worth...
Liked: Well the beds were comfortable, and they had a pool.
Disliked: We reserved a room from the 12th- 15th of june.And had to her home to a family emergency. The hotel staff was extremely rude and ignored our request for a refund for the day we didn't stay.I mean... really, since when do you have to reserve cheap hotels and have to pay for them once you leave???I would understand if it were a luxury hotel.. but its barley even 3 stars.The bathroom smelled like someone spilled a bottle of cologne and did not clean it up.The room was cramped and small.Their tiny dresser with only 2 drawers was broken, and the hardware that helps the drawer open and closed was stuck open and when we tried to shutit so we could get through to the beds it came off so the dresser was totally useless , the thing was sticking out and my 4 year old hurt himself on it and was bleeding, when we tried to contact them for medical assistance they ignored us.All the exits were locked so you could only use the front entrance, which made us feel very claustrophobic.I would strongly urge you not to stay here.They act like their facility is so nice.. the truth is its not. There's holes in the walls and dings in the doors. They definitely don't go out of their way at all to make the guests feel like guests...More like an annoyance. Horrible experience!!!! Spend the extra money for a nicer hotel..
