Very good

It was wonderful!

Liked: Staff was very helpful in getting us an early check in. They were always very cheerful and attentive. The room was well stocked and very clean and comfortable. The dining hall attendant, Sue, was EXCELLENT!! She was always cheerful, helpful, and upbeat. If you walked in with a frown, you left with a smile. We have never met another attendant in other hotel, this chain or any other, as great as Sue. This hotel needs to hold onto her!
Disliked: Nothing!

Exceptional

We had a very pleasant...

Liked: Breakfast was great! Sue was very helpful and friendly and kept breakfast items stocked. Room was very nice. Beds comfortable.
Disliked: There was a towel in our room with what looked like fecal matter on it. There was also something nasty on the bathroom wall.

Exceptional

The staff was extremely kind...

Liked: The vanity located in the bathroom had a lot of dirt under it. Other than that, it was ok.
Disliked: Need more lightening in the room.

Good place.

Liked: Very nice and helpful staff. Good breakfast. Nice facilities.
Disliked: The people above us (3rd floor) were very noisy after 10:00 pm. The signage to spot the entrance on Bandera Rd is very small and hard to spot.

Fabulous

Exceptional