Comfort Inn & Suites SW Houston Sugarland

I would hate to stop...

Liked: It was quiet
Disliked: We had to change rooms two times because housekeeping hadn’t cleaned the rooms we were assigned. The next stay was no different and the room we were assigned to the toilet had overflowed

Terrible. 0/10

Liked: Nothing. Checked out shortly after arriving
Disliked: There were many red flags upon arrival. The first room we were assigned was hot/humid and had an intolerable smell. After switching rooms, the next room was dirty with stains and yellow substances on the walls. The head board of the bed had graffiti carved into it. I did not feel safe at this property due to lack of proper locks and security. We did not stay despite our efforts.

Blah

Liked: Was roaches in the bathroom and dead roaches behind the bed between the floor cracks

Exceptional

Good

Exceptional

Removed from our saved hotels...

Liked: Hallways are dirty, smokes everywhere we have to use towels to block the smokes from our room door across the hallway. Curtains are dusty and not sure if what we saw was smear of blood or just dirts. We love this inn when we first book here year ago but it became trashy this time, this is not the place to rest if that's what you're looking from your short trips. Not Recommended.

Dirty smelled like urine

Liked: Very dirty

Provide visible security around premises....

Liked: I did meet breakfast
Disliked: Security. People loitering around building