Comfort Inn & Suites Streetsboro

Short stay

Liked: Clean, air conditioning worked well and bed was very comfortable 😌 👌
Disliked: Nothing that I recall

Very poor

Liked: Young man who cleaned (hearing aid I believe) was so helpful and kind. When I left he even shouted out to me to say good bye
Disliked: Parking lot was nothing but pot holes. Pool was ice cold. Said they would call maintenance next day but I left. Next morning tried to talk to young man at desk and he was on a personal call on iPhone and ignored me. When I left he was sitting in the common area with a bunch of young people playing on his phone with them.

Exceptional

Liked: The staff was really helpful and nice!!

Superb

We were on a college...

Liked: The location
Disliked: It was outdated

Exceptional

Liked: Staff was good
Disliked: Smelled like the room had been smoked in

Good

Superb

Liked: Staff was friendly at check in. We had questions and they were able to help. Tile and carpet rooms, plugs and USB next to the beds, high and sturdy beds, good breakfast with eggs, sausage and waffles. Military friendly.
Disliked: It's been refreshed. There are signs of wear that have been dealt with. Like, someone probably hung from the shower curtain and ripped it out of the wall. It's repaired and clean. Still, the shower head needs to be replaced.

We were in town for...

Liked: The bacon was paper thin. Eggs lukewarm.
Disliked: When I made the reservation I was given the option of early check in. When we went to check in we were told by a gentleman at the front desk that it was only 1137 and we could not be checked in until after 3. I said I put in for early check in. He again said it is only 1137 and I could not check in until 3. He made no attempt to get me a room Any earlier. We then had to go find something to do for three hours before coming back to check in. We had flown in early forA family funeral and was extremely tired and just wanted to relax. We did have an extremely nice person named Christy when we came back to check in three hours later that was very helpful and nice. I explained what happened earlier with the delayed check in. She apologized and said let me know if there was anything she could do. Day two we woke up to Ants all over the night stand and some in the bed. Went downstairs and same individual with the room delay was there. He had to text someone and ask permission to move us. He then was very insistent that I bring back the first room keys. I said of course I would as soon as I moved all our luggage over to new room. When I brought the keys down I told him he needs to get someone up to the old room soon to clean because there were ants all over to which I received a thumbs up. The parking lot had severe holes which could lead to someone falling.