Comfort Inn & Suites South Bend

People were very nice. Large...

Liked: Drivable to ND. Convenience
Disliked: Filthy and damaged

elevator was broken I had...

overall it wasnt worth the...

Liked: room location
Disliked: food quality

Glad it was only 1...

Liked: The location was very close to the event.
Disliked: The hotel is highly overpriced for the room that is provided. Cabinets broken tv picture is old looking. Pool area didn’t look safe to swim. Elevator didn’t work. It reminded me a motel.

Passable

Liked: The elevator was broken, we had to carry our luggage to third floor. The stairs were dirty, carpet dingy. They need to rip off the carpet. The hotel needs upgrade.

Good

Good

My stay at the comfort...

Liked: There were tissues and hair stuck between the bed and the wall. There were toothpaste stains on the bathroom vanity. The tubs sealant was peeling up and was stained and looked gross. The toilet seat was loose and I had to tighten it. We ended up getting a new room. It was cleaner. One of the clips on the toilet was broken. The tub was nicer. It wouldn’t hold water so I had to pull out the drain plug and remove a big wad of hair so it would close. The AC was weird and we had trouble getting it to cool down the room. For the amount of work and cleaning I had to do to be comfortable, I should’ve been reimbursed for my room… $140 for a king suit with a tub.. Aside from that, Breakfast was good, Water was hot, pillows were nice, bed wasn’t too uncomfortable.. mini fridge worked great. Tv was updated and had channels. Night stands had chargers for easy device charging. staff were very friendly and apologetic about the inconvenience. Location is great for local events.

Passable