Comfort Inn & Suites Scarborough Guest Reviews
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Write a review
Oytun Mon, 28 April 2025
Good
Disliked: Limited breakfast and no coffee/tea in the lobby.
Laurie Mon, 28 April 2025
I would not go back.
Liked: Location was good and staff was polite but didn't see much of them.
Disliked: The breakfast was terrible. The eggs and sausage did not look appetizing at all. Waffles didn't taste good. Bananas were mostly black on the outside/over ripe. The swimming pool was very cloudy and the area stunk so bad I couldn't stay in there. Remote for TV in the lobby didn't seem to work and the computer was very slow/keyboard didn't work.
Shields Mon, 28 April 2025
Poor
Susan Tue, 22 April 2025
Good
Tobbietigger Mon, 21 April 2025
Nice place for a short...
Liked: We had two rooms that adjoined, which is great for families traveling together. The rooms were clean and smelled fresh. There were plenty of towels and extra pillows. The pool and surrounding area were clean. The breakfast was hot and plentiful.
Disliked: As I was dozing off, the fire alarm went off in my room. Someone came up and told me everything was fine and they would fix it. It took at least half an hour, and every time my family wanted to go, the gentleman stated he was almost done. I was so worried that I did not dare to turn on the fan in the AC unit.
Derek Tue, 15 April 2025
Passable
Liked: Nice location, friendly staff.
Disliked: Food left on desk chair, ants in the bathroom, door latch receiver was about to fall off.
Evelyn Thu, 10 April 2025
get away for my husband
Liked: was affordable not crazy expensive, enjoyed the quietness and it was close to other places that we liked. loved the room.
Disliked: went down to the pool and there was dead bugs and spiders in it and it seemed like the filters were not working properly.., mattress was rough think need new ones..
Elizabeth Fri, 4 April 2025
Wouldn’t stay here again
Liked: Beds were comfortable
Disliked: Tub and sink fixtures were moldy
Christina Wed, 2 April 2025
Very good
Emily Mon, 31 March 2025
Discomfort Inn
Liked: Better than literally sleeping outside
Disliked: Mold all over bathroom, on ceiling, behind toilet, on backs of photos hanging on wall. Blood stains on bathroom wall. Strange stain on curtain. Sticky thing on door tag. Full length mirror had sweat smeared on it. Room door was very difficult to unlock and open. There is a gap towards the bottom of the door between the door and the frame large enough to be able to peer into the room and see the beds and bathroom. Bathroom door was very difficult to open and close, dragging on bottom. Heater was overly hot even when thermostat was adjusted. The filter of the heater was filled with dust and lint. TV remote had dead batteries that had leaked battery acid. The alarm clock was under a table. Mini fridge was dirty. Breakfast area was crowded and you were not allowed to bring your breakfast to your own hotel room to eat in privacy. Not many options and the coffee was bad. Lack of drinking water. Pool water was already clouded when we arrived. We witnessed a child defecate in the swimming pool so we left and notified the front desk. The employee at the desk asked where the feces was located, whether it was in the shallow or deep end and was trying to locate the feces on the security footage of the pool. We returned to our room to shower and change and about an hour later went back out to visit a local arcade. When we got to the bottom floor there were guests returning from the pool freshly wet, which leads me to believe the pool was never closed for cleaning after the defecation. When we returned to the hotel that night it was very difficult to find parking, there were spaces occupied by maintenance equipment such as a plow and a trailer with trash bins on it. There was also a shipping container on one end of the parking lot. On the morning of our checkout we noticed a Hannaford shopping basket across from the elevator with an assortment of cleaning supplies. We are under the impression that this is what housekeeping uses for room turnovers.