Comfort Inn & Suites Rochelle Guest Reviews
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|0.8 miles from Rochelle centre|
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Sandra Sat, 21 November 2020
Liked: Could use fresh fruit and some low carb options
Tim Fri, 20 November 2020
Laura Mon, 16 November 2020
Liked: They only had breakfast to go and only a couple of things really bad
Disliked: The woman at the front desk was terrible she was rude.manger was going to give me the room I get all the time and she said she would tell the hire up person if he did rude person ever. Never stay there again as long as she is there. Terrible person never should you treat a person like she did me.
Anonymous Sun, 15 November 2020
Kevin Sun, 1 November 2020
Great location, friendly staff, comfortable...
Liked: Breakfast grab and go options were nice - was good to see things like microwavable breakfast sandwiches - however I would have liked to see something like a fruit bowl or more low-carb options. The beds in the room are comfortable, no complaints there. I love the larger work area and office chair, always a plus. Like how the room has USB charging ports in the walls and lamps, very convenient. The staff is all great, very friendly and willing to explain anything. During this pandemic, being greeted with enthusiasm and a smile is always a plus. Overall it's a quiet hotel - didn't hear my neighbors much and no one seemed to be having loud parties, so good noise proofing. Finally, I LOVE the location! I come to Rochelle, IL for one thing (well maybe 2) - the Railroad Park. Yes, I can spend a whole day there just watching the UP and BNSF fright trains go by. So yeah, the hotel being less than a mile from there, and lots of great take out places (that do the whole pandemic thing well) nearby -- overall this property is a favorite for me.
Disliked: Certain areas of the building just seem old and dingy. Example, the elevators. The main one is OKAY, going to all 8 floors, but it smells funny, looks and feels old, and reeks of hydraulic fluid, usually a sign that the elevator may have issues. I know they get inspected, but still I would think it's time to consider an overhaul. The 2nd elevator in the back of the hotel only goes to floor 5. Kind of odd too. Finally, the TVs in the rooms could use an upgrade. They all seem to be old 720p SANYO 32" TVs with ANALOG cable. Uh, that would be fine if this was the year 2002. I'm a techno geek and having updated technology is a must to me. Finally, certain areas of the hotel reeked like bad weed (pot) - including that smaller elevator that only goes to floor 5.
Tayler Wed, 21 October 2020
Aaron Wed, 7 October 2020
Eric Wed, 30 September 2020
I was very pleased with...
Liked: Considering COVID loved that we got a hot breakfast sandwich
Disliked: My husband indicated that when he left In the morning the girls at the desk did not acknowledge him until he was opening the door to go out and then they said bye. I guess they were busy talking Behind the desk. My husband is a real people person so he wanted to engage in conversation. I am an introvert so I don?t need to engage and am happy with a smile. The night before when we checked in the person checking in was engaging/ friendly, so my husband was happy With her.
Franklin Wed, 23 September 2020
Liked: Good bedding... good breakfast options for this time; good computer room and gym...!!
Lee Thu, 17 September 2020