Comfort Inn & Suites Rapid City

Exceptional

Very good

Liked: Rooms clean & comfortable
Disliked: On the 3rd floor, the elevator wasn't working twice. Very inconvenient.

Great staff, very accommodating, great...

Liked: Seemed very modern.Very friendly staff, even helped get an extra night’s stay.
Disliked: Could hear noises above us.

Exceptional

Call ahead!

Liked: Unfortunately this hotels amenities weren't fully operational. Both the hot tub and sauna had signs saying they were broken. While the beds/matresses were comfortable and seemed newer the other furniture in our queen size suite room were stained and coming apart at corners with hard plastic exposed. I would also have appreciated better lighting especially in the bathroom. No niceties like a light up magnification mirror or makeup wash cloths were provided. Most hotels I've stayed in at this price range have these as well as their amenities fully operational. I would not stay here again unless they do some upgrades. Also, call ahead if to see what's working before your stay!
Disliked: Non operational hot tub and sauna

Superb

Exceptional

Count on them for consistent...

Liked: During our month long road trip, we found Comfort Inns to be the most consistent in quality and value. The room was spacious, clean, comfortable, and quiet and the breakfast provided ample choices and was kept clean and well-stocked. Parking was safe and plentiful and we were not required to pay for it.
Disliked: We can't think of anything.

Superb

Liked: They had breakfast ready to go before the time it officially opened perfect for an early start.