Pleasant

Disliked: Not receiving a receipt for reimbursement purposes.

Very good

Liked: Hotel was in a very accessible location just off the side of the main road. I stayed by myself and felt comfortable and safe. The room was clean and comfortable!

Ron at front desk was...

Liked: Ron at the front desk was very pleasant. The rooms were clean and comfortable. The group being next to each other was really nice!
Disliked: Was only able to book 2 rooms via booking.com at 56 per room rate, the 3rd room had to be booked separately at 71 rate for the exact room. It would have been a plus if we could have had all 3 rooms via booking.com since they had the availability to do so.

Very good

Passable

Liked: It was close to the grocery store.
Disliked: When I first arrived to check in, the person at the desk didn't know how to use the computer and it took him 10 mins to find the person that can. It looked like the guy was hiding out and sleeping. He was very moody. I requested to be on the top floor but was told that we couldn't stay on the top floor because I have kids and kids make a lot of noise. Then only to wake up to angry men arguing and swearing at each other at 4 am. My kids are more behaved and would have not acted up. The room was musky and smelled funny so I bought an air freshener and cleaning wipes to clean my room. The shower was dirty. My towels fell on the floor. I didn't feel comfortable using them considering how the bathroom looked. I asked the same guy who checked me in for a towel and was told I needed to wait in the morning for some because housekeeping has access to the towels. I came back at the time he asked and there was no one to be found. I didn't get a towel until the evening when a nicer person at the desk grabbed me some. I couldn't understand why she was able to get me some and the other man couldn't. On the third day, I saw house keeping. I had ask her if I can throw my trash in the bin she has been throwing trash in. She said yes with an attitude. I couldn't understand why she was that way when I was throwing my own trash when others just leave it out in the hallway. Don't waste your time and money. Knowing the area better know, I would rather stay a few miles down in Show low.

Good

very comfortable and convenient

Liked: location

Exceptional

Lesson learned

Liked: The beds were super comfortable, And the overall room was nice.
Disliked: Wasn't as clean as I would've hoped for, But after waiting till 3:30 pm to check in, we just needed a shower and sleep. Not being able to check in early was a deciding factor for us. I would've paid extra for the inconvenience. Apparently this is not an option.