Comfort Inn & Suites Orem near University Guest Reviews
Write a review
|2.4 miles from Orem centre|
Write a review
Ron Mon, 19 October 2020
Nathan Thu, 8 October 2020
Anonymous Sun, 27 September 2020
Liked: I liked the canned apple juice.
Disliked: I didnt like that the staff messed up my room and then tried to tell me i needed to call and fix it myself until i showed my email showing the room i had choosen. He came off rude but thankfully the problem got resolved.
Jose Thu, 24 September 2020
very comfy beds, good price...
Liked: it was ok, my daughter really like the items they have, I enjoyed the coffee and muffins
Nathaniel Thu, 24 September 2020
Exceeded expectations! Well-managed, friendly/helpful staff,...
Liked: From my very first impressions, I could tell this hotel is very well-managed. The staff were all friendly and helpful during my stay (5 night stay). I could tell that everything had probably been renovated recently, as everything had a newer look to it. Everything seemed to be very clean and well taken care of.When I walked into my room, I was pleasantly surprised by how nice it was, especially since it's only considered a 2-star hotel and the price was pretty good. You know how it is when you've never stayed somewhere before, you're never entirely sure what to expect, but this place exceeded any expectations I had. The room looked like it had recently been renovated and was in very good condition. Even the little details, such as the ceiling above the shower (which is always one of those areas that gets old and gross over time), I could tell had been repaired and re-painted, which was a good sign to me, showing that they cared about this place. Pretty much everything in the room except the beds was newer, and the beds were just fine, too. No sagging or anything. Everything was very clean, from the bed sheets and pillows, to the floors, to the walls and curtains, and even the little things like the tv remote were clean and fresh. The floors in the bathroom also seemed to be fairly new, and the counters and fixtures were nice and newer, as well.For those wondering, the sink and counter is separate from the toilet/shower room, which is always nice, especially if you have more than one person with you. The noise level seemed pretty low, as well, which was a nice bonus (although I highly recommend buying a "Lectrofan" noise maker and carrying case - look it up, I take it with me everywhere!)Also, I know before, the pool and gym areas were closed due to covid restrictions, and the breakfast was eliminated for the same reasons, but they now have started offering those things again, which was very nice.
Disliked: There wasn't anything I really disliked, unless I were to nitpick. Because of the covid policies that were in place, I received a notice when I checked in that because I had an extended stay (5 nights), my room would not be serviced, so if I wanted my trash bags changed out, I was instructed to put the full trash bags in the hall in the morning to signal that to house keeping. I also had to ask a few times for toilet paper, because of this reason, as well. Nothing terrible, just a slight annoyance due to the covid policies in place. Also, just about all of the towels/washcloths/etc. were very clean and fresh, but there was just one that could have probably been washed again or even thrown out, as it just had something stuck to it, which sometimes naturally happens with towels. I wasn't bothered by it since I was by myself and had all the towels to myself, but it could have been a slight issue if someone needed to use that particular washcloth. Other than that, I highly recommend this hotel and I plan to stay here again the next time I'm in town. I've stayed in probably over a hundred of these same types of hotels over the years, and this one was right at the top, as far as 2-star hotels are concerned, both in value and overall.
Meredith Sun, 13 September 2020
Glenn Sat, 12 September 2020
Tim Thu, 10 September 2020
Liked: Nice pool
Disliked: Due to the covid regulations breakfast was all gone by 8 am
Sarah Wed, 2 September 2020
It was great time. Great...
Brenda Mon, 31 August 2020
The rooms were nice but...
Liked: I liked the location and that there were queen beds instead of double.
Disliked: It looked lie it hadn't been vacuumed - we founds crumbs, a gummy worm and some chapstick under the bed. Finding that made me wonder if everything else had really been cleaned ie toilet and sheets.