Comfort Inn & Suites North Dallas-Addison

It was great service from...

Liked: The breakfast was ok needed another waffle maker so guest wouldn't have to wait so long and a more breakfast choices or add home style potatoes if it's not too much but I enjoyed it the bacon and eggs was great sausage I couldn't eat but my significant other enjoyed it
Disliked: The heavy door's to our room was hard for me to open,the room we reserved smelled like cigarettes and toilet was too low but the front desk person searched for a handicap room to suit out stay due to me having knee surgery I needed a shower and a toilet a little bit taller and a side bar to lift up and down made sure our stay was great

Horrible stay second night. I...

Liked: Nothing. The staff was rude
Disliked: Again the staff was rude. My wife said they acted as though they were guarding the food for themselves.

Good

Exceptional

Bad

Liked: Ths beds was comfortable
Disliked: They did not have any comforters for the let out couch and ask for towels did not clean rooms

Very poor

Liked: It was alot of places to visit foe tours and activities
Disliked: They did not have hot water refused to offer a discount the air conditioner was not working

Exceptional

unable to stay because of...

Liked: didn't eat due to condition of facility--unable to stay due to no hot water, although promised to be fixed by afternoon, so unpacked and attempted to stay; however, upon afternoon return, still no hot water. had to repack and check out
Disliked: we could have been informed ahead of time about no hot water such that we could have made other reservations

Inappropriate

Liked: Spacious nice rooms, comfy beds.
Disliked: Night worker walked into my room trying to go inside the bathroom while my wife was in the shower.