Hardest working group of employees...

Liked: Happy to have something to eat! ; prior hotel did not provide. Honestly, the hardest working group of employees I've seen in a long time. And during an ice storm. Utterly exceptional!
Disliked: Stayed in Suite w/ couch. The blue couch was a little dingy, It needed some updating. More TV stations...when stranded 2 days, one notices. Not your fault. Otherwise good Job.

Passable

Liked: There was no breakfast

Professional but Questions...?

Liked: Management was spotty. Had an issue but manager didn?t deal with it very effectively. Nevertheless it was solved in the end, but it required too much input from me; thus, manager exhibited inexperience in solving patron?s problems. Otherwise, staff was efficient and professional. That said, they must wear masks. Not all were. In addition to not being good examples, staff allowed patrons to check in and walk around with masks. My mother recently passed away due to covid. Is it too much to ask of all patrons, staff, and management? Please?
Disliked: Management was spotty. Had an issue but manager didn?t deal with it very effectively. Nevertheless it was solved in the end, but it required too much input from me; thus, manager exhibited inexperience in solving patron?s problems. Otherwise, staff was efficient and professional. That said, they must wear masks. Not all were. In addition to not being good examples, staff allowed patrons to check in and walk around with masks. My mother recently passed away due to covid. Is it too much to ask of all patrons, staff, and management? Please?

Exceptional

Liked: Good value, spacious room
Disliked: Far from the University

Exceptional

Superb

Liked: Staff was very kind and friendly
Disliked: N/a

Exceptional

Superb

Disappointing