Comfort Inn & Suites Nashville Near Tanger Outlets I-24 Antioch

NEVER AGAIN.

Liked: Location, it was hard to get to the hotel but there was some signs and it the least of my problems with this location.
Disliked: UNSAFE - the smoke detector in one of the rooms (I had 2 rooms) had low battery and kept beeping and we couldn’t sleep, called the front desk to replace the battery, his solution was unplug the detector and remove the battery, I know jaw dropping.UNDER STAFFED - I had to looked for a front desk employee to check me in - I found one after 15 min.DIRTY - rooms (I had 2 rooms) were super, smelled like people were smoking in the rooms and covered the smoke detector with plastic bags so it doesn’t go off and the housekeeper didn’t notice it when after the previous guest checked out (I don’t believe a housekeeper entered the room because the room was dirty).BROKEN FURNITURE - broken chairs, non working lights, torn black outs.

Good Job

Liked: The Food, the staff and the services
Disliked: All was well

Ok

Liked: Location was ok,breakfast not good at all.
Disliked: Better the breakfast

Not impressed at all with...

Liked: Lobby was clean
Disliked: Room was worn. Cigarette burns in couch. Tub had paint peeling. Furniture scratched and worn

Exceptional

Miserable

Liked: The swing out in front of the building
Disliked: The staff was beyond RUDE going as far as to walking to my sons room without knocking while he was half naked in his bed, the rooms weren't clean, the hot tub didn't even have enough water to cover the jets, the pool was stained, the room had stains all over the curtains and walls, there were burn holes in our sheets. The breakfast was not what was advertised. The entire stay was disappointing.

Paid $352 for one night...

Liked: Nothing really
Disliked: Paid $352 for one night stay with jacuzzi. Tub wasn’t clean. Room wasn’t really clean hair was everywhere. Disgusting

Bad

Exceptional