Comfort Inn & Suites Napoleon

Very good

Disliked: Curtains didn't close

Great staff, breakfast and facility

Liked: Location
Disliked: Price was a little higher then I would have liked to spend

Exceptional

Passable

Exceptional

Exceptional

Liked: The hotel gave me the room requested. Staff was polite and friendly. Clean hotel & room.
Disliked: Nothing

Decent stay for the price

Liked: Breakfast was delicious. Lady at the front desk was very sweet. Gentleman at night was kind too.
Disliked: The bed was not very comfortable, even my teen mentioned it.

Superb

Will never stay here again

Liked: The rooms were okay, could be cleaner. Some upgrading could be done. The drains were slow and backing up. Room smelled like cigarettes.
Disliked: The staff was horrendous. The way they spoke to my family and myself was no way any person in the customer service industry should speak to anyone. Hotel stays are supposed to be relaxing and I was on edge the entire time and was scolded by the manager multiple times. Not kid friendly at all.