Comfort Inn & Suites Mundelein-Vernon Hills

Good

Liked: They have upgraded the amenities in the room. Very nice

Not 9 miles away

Liked: Breakfast was good
Disliked: ThePool was not open and. It was far away from the park

Get what you pay for.

Liked: Nice bed, good coffee.
Disliked: Walls are paper thin, could hear everything in rooms next to mine. Broken chair in room resulting in my falling backwards was only replaced after 2 requests, no towel hooks .

Convenient location and helpful staff.

Liked: Night desk clerk Sean was very accommodating and helpful. He made sure we had a room to our liking during our stay.
Disliked: When we initially checked in, the room we were assigned smelled musty and of cigarette smoke. We immediately brought this to Sean’s attention and he promptly took care of us by placing us in another room.

Exceptional

Excellent Customer Service and Hotel

Liked: I enjoyed an absolutely amazing experience at Comfort Inn and Suites. The room was a beautiful, spacious suite designed for refreshing relaxation. There were two restrooms, two kitchen areas, two televisions, a full living room, a full bedroom with jacuzzi, a dressing area and a dining area. The Dynamic Dream Team who worked at the hotel made it a top-tier experience. Sean checked us in at the front desk. He was attentive, caring, informative and kind. Pam was a kind soul; she was present every day with encouraging words and kind compliments. Sunday, May 11, 2025, was our checkout day and Mother’s Day. It was a challenging day for me since I no longer have my mother. However, the kind words that Pam spoke to me made a positive difference in my life. If you ever need a boost in life or a reset for your journey, this is the hotel to visit. When it was time to check-out I met Gabby, she was attentive and kind as she wished us safe travels going home, with a friendly smile.

Exceptional

Superb

Exceptional