Comfort Inn & Suites Mount Sterling

Liked: Overall housekeeping.
Disliked: Smell on 2nd floor.

OK place to stay

Liked: Price. Very friendly staff.
Disliked: Felt room could’ve been cleaner.

Bad

Good

Passable

Great for one night

Liked: Everything was comfortable. The water pressure was invigorating. The staff was nice. Breakfast was typical. The building overall all is an older building, so some of the areas a a little dated.
Disliked: The bathtub had 2 large chips in the finish, giving the tub a dirty look. Even though the room was clean, it didn't feel it because it was dated.

Exceptional

Liked: I was very happy with the cleanliness of the whole hotel. Staff was very friendly and helpful.

Exceptional

Liked: I liked it because it was close to the restaurants and a quiet place to stay.
Disliked: The pillows need to be bigger.

Pleasant

Unhappy traveler

Liked: The area but nothing about the hotel
Disliked: Our door had a crack wide enough to stick my fingers through and very easily see Into our room from the hall way. The crack caused the door to not latch securely and we had to put furniture infront of door to feel even remotely safe. I killed several spiders in the room and there was black mold in the bathroom and leaking and water and Stains in room near window. Sink did not drain and there were dead bugs in it when we arrived. There was something going on that had lots of alcohol in the lobby area and many loud people past bed time. Room was also very musky smelling