Comfort Inn & Suites Montpelier-Berlin Guest Reviews
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5.1 miles from Montpelier centre |
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Collin Mon, 29 April 2024
Good
Juan Mon, 22 April 2024
Definitely not going back.
Liked: Awful checkin experience. I had been told through the booking chat that I had been upgraded since I need a room that could fit the sofa bed and a cot rather than two beds (for my children to sleep separated), but the lady at the desk did not know about and would not even want to see the chat conversation. Looked really annoyed even at my asking and was very passive-aggressive even after I said I would pay for the upgrade (which I did) even if that is not what I had been told. At the end she just rolled in a cot (all wrapped up in sheets and just left, the sofa bed was also not made). Most of the things looked very old but were well kept. The people at the reception next day were nicer but we had to put up with other guests making racist comments about latinos at breakfast seemingly loud enough so that we could hear them.
Disliked: Better internal communication, and you should train your staff in customer service.
Darin Sat, 13 April 2024
Very good
Sajmir Sat, 13 April 2024
Exceptional
Wendy Sat, 13 April 2024
Better than I thought it...
Liked: Right off the highway, but quiet, Nice staff. Comfortable bed. Good free breakfast. Near to grocery store, restaurants and gas stations.
Olivia Fri, 12 April 2024
Superb
Anna Fri, 12 April 2024
Safe, clean, welcoming, modern describe...
Liked: The hot breakfast was excellent and abundant. Scrambled eggs, cereals, yogurt and more were all delicious
Disliked: Nothing
Jacqueline Thu, 11 April 2024
Superb
Liked: Neat and clean, including parking lot. Staff very warm and inviting. Lobby spotless, coffee and cookies for travelers.My stay was a quick overnight for work... my room was very comfortable. Would stay at Comfort Inn again.
Peter Tue, 9 April 2024
Very good
Liked: Food
Disliked: Snow plowing a very good stay
Regina Mon, 8 April 2024
Exceptional