Comfort Inn & Suites Lake Norman Guest Reviews
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Teena Sat, 12 July 2025
Exceptional
Ruslan Sat, 12 July 2025
Exceptional
Liked: Everything. No complaints
Mead Wed, 9 July 2025
Nice quiet location
Liked: The location is very quiet. We arrived a bit late around 10:00pm but that was not a problem. We only stayed one night, it was a nice, quiet, clean room. There were two televisions, a bonus area with a sofa and desk. Check in and out was quick and easy. We ended up paying less than anticipated, which was nice. Would stay again, we explored the area a bit before continuing our trip, we fell in love.
Yasser Wed, 9 July 2025
Superb
Anonymous Mon, 7 July 2025
If I could find another...
Disliked: Staff struggled to find my entire reservation made through you service. I booked 2 nights and then added a 3rd night. THe 3rd night they were not able to readily find in their system. And not until I showed them I paid for a 3rd night were we getting anywhere. The check in process was too long as a result and took way too much of my time. Also, staff was ill prepared to man the Breakfast situation. Every morning there were no eggs to be found. And not until we summoned staff, and wait an additional 20 minutes were the eggs brought in. THeir staff had a terrible attitude. No smile, clearly hated her job. Maybe there were understaffed? The GM needs to do something about attitudes with those working in that area. As I recall this staff member had to stop laundry and be pulled into making eggs. It was ridiculous that one of the reasons we booked with this hotel was because they provided breakfast. This one provided it with alot of waiting and irritation by guests.
Katherine Sun, 6 July 2025
Crappy hotel, don’t stay here.
Liked: The location. Was convenient to everything. The pool was decent, not great, but it was wet.
Disliked: The whole hotel stunk like mildew and pot. Our rooms AC didn’t work the entire stay, despite asking for it to be fixed, 95 degree temperatures. The pillows were awful. Beds were hard. Wouldn’t provide sheets for the pull out couch l.
Bormet Sun, 6 July 2025
I stay here regularly as...
Liked: Great area
Darin Sun, 6 July 2025
Good
Johnson Fri, 4 July 2025
Exceptional
Paul Thu, 3 July 2025
Great place to stay in...
Liked: Large room. Excellent staff, large pool. Restaurant within walking distance and tons of parking.
Disliked: Nothing