Comfort Inn & Suites Knoxville West Guest Reviews
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Write a review
Joseph Tue, 1 July 2025
Bad
Jimmy Sun, 29 June 2025
Bad
Watts Sun, 29 June 2025
A bunch of lying. I...
Liked: Location
Disliked: Will be calling the health department, they would not refund me my money, had bugs dirty carpet hair all over the room and in the bath room. Stains all over the room. Black mold all in the hallways 🤮🤮
Daijah Sun, 29 June 2025
Great but needs more cleaning...
Liked: It was in a great location next to good food. Not too far from the AAU track meet. It was very quiet. Not loud. I loved the mini fridge and microwave in the room.
Disliked: There was still trash from previous guests in the hotel room we stayed in. Trash left under the chair that was sitting in the corner of the room. Trash under the A/C system. Also the A/C unit needs to be cleaned out it was really gross and I was really concerned and scared to turn the A/C on. There was still dust in obvious places. When my children asked the desk hosts for extra towels sets and blankets it was met with hostility and a bunch of questions.
Melissa Sat, 21 June 2025
The guy at the desk...
Liked: The whole reason we booked it was for EV charging.
Disliked: When we arrived, there was a local person parked in the EV charging spot. Went in to ask, the guy at the front desk apologized and told us there was a charger close by. Went to go charge and he called to let us know it was moved. Must have been an employees car. This was all at 1 in the morning. Finally got back, got to the room and the AC was broke. No knobs on it. Said he was sold out and couldn’t move us. So essentially, we paid $120 to sleep there for 5 hours, didn’t eat breakfast and left.
Tammy Thu, 19 June 2025
Very good
Jennifer Sat, 14 June 2025
Overall 8/10
Liked: Close to what we doing
Disliked: Elevator did not work.
Lawrence Mon, 9 June 2025
Disappointing
Disliked: The bathroom was dirty and hair all over
Jason Tue, 3 June 2025
Exceptional
Anonymous Mon, 2 June 2025
Very good
Liked: Great breakfast big rooms great location close to shopping and restraunts and close to downtown
Disliked: Because of the constant rain there was no pool access but everything else was great