Comfort Inn & Suites Knoxville West Guest Reviews
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|8.6 miles from KNOXVILLE centre|
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David Mon, 5 June 2023
Mary Sat, 3 June 2023
Michael Wed, 31 May 2023
Liked: Friendly staff a very clean hotelLarge rooms very cleanSwimming pool open
Hector Sun, 28 May 2023
Vanessa Thu, 25 May 2023
good stay overall just smell...
Liked: breakfast was delicious. staff was so nice.
Disliked: building, carpet and decor seemed antiquated and there was an odor in the carpet
Jacqueline Mon, 22 May 2023
Megan Mon, 22 May 2023
The staff was no accommodating,...
Liked: the pricing was reasonable but the amenities was not pleasing.
Disliked: when we first arrived to our room it smelled like smoke. My husband went down stairs to notify the front desk associate that the room smelled strongly of cigarettes and asked could we be moved to a different room due to our son having severe asthma and the smoke could cause him to have a asthma attack. the employee then asked him to describe the smell, asked us “couldn’t we just spray something” and then told us we was lucky to even have a room. Asthma patients with severe asthma can not come in contact with sprays or smokes. My husband then tells her no. We have other friends in a room that smelled much better and not like smoke so it was easy to compare. We was finally able to move to a different room with no apologies from the staff. The floors in our room was filthy,sticky and caused our feet to be black if walking without shoes.
Anonymous Mon, 22 May 2023
Tonya Mon, 22 May 2023
Ronald Mon, 15 May 2023