Comfort Inn & Suites Houston West-Katy Guest Reviews
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|4.2 miles from Katy centre|
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David Sat, 16 January 2021
Disliked: Didn't Offer alternative day to family emergency
Daulen Fri, 15 January 2021
Michael Fri, 15 January 2021
Marilyn Sun, 10 January 2021
I probably will NOT stay...
Liked: I like the room selection that I was had, and also my room was comfortable, and the bedding was great.
Disliked: The breakfast was not that extensive due to COVID. I guess the management did the best they could. I feel that the hrs. could have been extended due to the min. selection. Also, there was a patron that cooked in the room and he burned the food,so he says. I think that he was smoking something????Hmm., but whatever he was doing the smell came into my room and made staying there TOTALLY UNBEARABLE!!!!!!! The staff was great, reacted immediately, and moved me to another room right away.
Obinna Mon, 4 January 2021
Liked: the bed was soft and cozy, room was clean and front desk lady was " customer excellent"
Disliked: the shower handle was leaking badly so did not have a good expirence at the shower
Anonymous Mon, 7 December 2020
Anonymous Fri, 6 November 2020
Liked: No breakfast available. Location of hotel was good.
Disliked: A breakfast
Shirley Fri, 6 November 2020
It was not the best...
Liked: The location was excellent.
Disliked: I was very disappointed to find out the breakfast had changed so drastically. I understand we are in a pandemic but that is one of the incentives I look for when booking a hotel. It would have been nice to know about this at the time I was booking so I could have decided if I still wanted to stay at the hotel. Also, I have back problems and cannot sleep on soft mattresses. I did not sleep very well because of the softness of the mattress. Of course, I understand that my medical problem is not the fault of the hotel staff.
Kayleigh Fri, 6 November 2020
Anonymous Mon, 2 November 2020