Comfort Inn & Suites Hamburg

Very good

Liked: The hotel is showing weather but is still very nice
Disliked: Breakfast c I understand be varied

Unsatisfactory

Liked: Easily accessed from NY State Thruway
Disliked: The bathroom ceiling was severely water damaged. The rest of the bathroom was very old and not too clean.

Superb

Exceptional

Very poor

Disliked: Walked in light inside flickering. Got to the front. Was told that I was being upgraded because the room I was scheduled to be in was a room that I didn’t want to be in. Sketchy. Room smelled awful. Runs all in the sheer curtains. Couldn’t close the actual curtains for any privacy because the track did go that far. Second day got locked out of the room because the key stopped working. Tried reprogramming key and couldn’t get it to work. Had to literally open with a screw driver. Just an over all hot mess. We were just there for a dance competition and wasn’t there much but the time we were there is was a disaster.

Won’t stay at a comfort...

Liked: Not sure
Disliked: Old, falling apart, technology not up to date. Door keys wouldn’t work everyday

Pleasant

Was told not to show...

Liked: Cancelled a few hours before check in after booking WELL in advance. The gentleman who called to cancel could not speak English very well and we could not understand eachother

Very poor

Liked: Dryer on lower level was working all night we could not get good night sleep.