Comfort Inn & Suites Hamburg - Buffalo South

Poor

Liked: The staff were honest and tried to be helpful, the continental breakfast was acceptable, about what you'd expect.
Disliked: The rooms had mold, the doors to the outside were broken and propped open, the pool was closed until further notice (assuming the staff/budget was not available to keep it safe/clean), both rooms had bad smells though they were different, the floor was damp, I requested a porta crib, but was told it had not been cleaned, the tiles and drywall were in rough shape, and although the beds were not horrible, I still woke up stiff. Plus I paid nearly $175 per room. Definitely not worth the money, will not be staying again.

Pleasant

Very good

Drove there to celebrate great...

Liked: Breakfast was okay. Sausage was very good. Blueberry muffins were good and so was the sweet roll.
Disliked: Wish they had scrambled eggs and bacon.

Wouldn’t stay there again, not...

Liked: Location was great.
Disliked: The bathroom needs some serious renovations, and the carpet was filthy, bring slippers or sandals to walk around in. We were put in a smoking room, it was terrible walking in but we adjusted to it. The curtains didn’t close all the way, we were on the main floor next to the parking lot.

Pleasant

Good

Very good

Not worth the money, very...

Liked: Front desk staff member upon check in was very nice and helpful
Disliked: Location was poor, shady people both outside and inside. Was more of a hotel where people seemed to be living. Not a big breakfast person (just coffee) but did check it out, the person on staff the first morning was quite rude, choices for breakfast left a lot to be desired, went elsewhere for coffee and didn't go back the rest of my stay. Room was ok, at least it was clean and bed was suprisingly comfortable although the pillows were those tiny ones (what ever happened to standard sized pillows!). Coffee maker (if you call it that) in the room was in the bathroom. No microwave. Refrigerator was ok. Have stayed at a lot of Comfort Inn & Suites and this one was definitely the worst. NOT worth the price I paid per niight, was extremely disappointed in the hotel overall. Will not be returning.