Pleasant

Liked: The staff was polite and the place was clean.
Disliked: The elevator jumped & was stuck for a little bit. We told the front desk and the next day it did it again. I told the front again. It happened again ( not as bad as the first time) I didn't ride it again. It's dangerous

Superb

Liked: The staff are very friendly.
Disliked: Nothing really

Disappointing

ok

Superb

Exceptional

Exceptional

Frustrating

Liked: Staff was great
Disliked: Noise next to 309 hammering for hours, returned from a tiring day due to a funeral for my mom tried to take a nap and hammering in the room. next to me for hours unable to rest I became so frustrated I left the room to sit outside several times and finally just checked out early 6 hours drive no sleep. As a TA it will only frustrate me to see a canned response. 5-7-22 between 2 & 6 is this were we are now in society we?re customer service is no longer important or is it just about the money. I recall an incident at a hotel restaurant a hair was in my food called the manger over did blow up just pointed it out and ask for a salad he appreciate my approach and handled the situation correctly. It is not the good reviews that matter the most but how you handle the bad.

Superb