Comfort Inn & Suites Franklin East Guest Reviews
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3.2 miles from Franklin centre |
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Jerry Wed, 17 April 2024
Superb
Heather Sun, 14 April 2024
Served it’s purpose but would...
Liked: Right off the freeway
Disliked: A little too dirty for me. Felt like we couldn’t touch anything. From windows, to chairs to bathroom. Toilet kept having issues where the water in the tank would take a long time to fill so if you had to go you would need to fill the tank with water first.
Vroman Sun, 14 April 2024
Exceptional
Laura Fri, 12 April 2024
Overall we enjoyed our stay,...
Liked: Breakfast was ok . Location was great for our needs
Disliked: The person at the front desk was not very personable and seemed preoccupied with personal matters.
Mark Sun, 31 March 2024
Exceptional
Gretchen Sun, 31 March 2024
Unfriendly and rude.
Liked: Easy off and on the expressway
Disliked: When checking into my room, the restroom had used toilet paper, and a long black hair in the toilet. When I went to flush it over flowed. It took the front desk over 2 hours to get a plunger. When we confronted the desk many times about the toilet they snapped back we are working on it. The sink also linked where the towels were. When asked about a compensation for my room or another room they were very rude. They did not understand why I was not happy that I did not have a restroom to use in the room I rented. This happed a week earlier when I booked with them as well.
Verified Hotel Guest Tue, 26 March 2024
Liked: Great friendly service, clean room and bed comfortable.
Disliked: Nope
Gretchen Mon, 25 March 2024
Nice stay
Liked: Easy to get access from the expressway, clean and nice breakfast.
Disliked: No water pressure in shower. Was not able to take full shower.
Shannon Mon, 18 March 2024
Liked: I didnt like anything about this hotel.
Disliked: This was probably the dirtiest room I have ever stayed in. There was debris all over the carpet. It couldnt have been vacuumed for several weeks at the very least. There was also a plastic bottle cap left on the floor. The bathtub drain was full of hair.
Ellen M Wed, 21 June 2023
Liked: it was not over booked it was not full to capacity
Disliked: elevator was very noisy squeaky when it opened and closed, the room had a funky smell a little musty, the floor of the shower was slippery and the refrigerator did not get very cold