Comfort Inn & Suites Fort Worth West

Horrible hotel

Liked: The breakfast was good and the cook was a nice man. The hotel was quiet. Great location for my event but I will never stay there again.
Disliked: The elevator was out of order. Had been out of order for 2 weeks. I called them directly and they didn't tell me. The pool wasn't available for use. The stairways were dirty. The water in the shower was brown. The water in the sink was smelly. They didn't apologize for the inconvenience. Their attitudes were horrible. I had a bad knee. My muscle in my arm is hurt. I am having surgery on my legs so walking the stairs was not good for my health. I think I deserve a refund. Also none of the sanitizers were filled.

Good

I'll go back to this...

Liked: Breakfast was amazing and staff was very nice. There was even cold, fresh water with lemon in the lobby for guests.

Good

Good stay no real issues...

Liked: Really good stay breakfast plenty of variety waffles eggs bacon sausage cereals yoghurt plenty of parking location close to Fort Worth and right next to highway
Disliked: Pool was out of action all the time if out stay some of hot items at breakfast unavailable at times not sure why

We enjoyed our stay, went...

Liked: We felt safe, and place was clean and it was a peaceful nights. We requested extra towels and pillows and they had it in room for us before arrival.
Disliked: We found some trash under the sink from previous guest but it didn't bother us.

Very good

Not worth the price.

Liked: Air conditioning was cold and breakfast was ok.
Disliked: Bathtub wouldn't fill because the stopper was damaged. Furniture was worn out and damaged. Pictures must have been taken at time of remodel in 2015. Pool "closed for maintenance". Charged a $50 "incidentals fee" twice. Not super clean.

Pleasant