Comfort Inn & Suites Fort Walton Beach

Passable

Very poor

Very good

Disliked: Beds were not comfortable. Everything else was great

Bad bad dont even try...

Disliked: Hotel is horrible!!!!Not clean , smells a pi , cacaroches…. , bed frame makes me fall down I have a BIG scratch turned purple, microwave is this casting, toilet is pink on the bottom, the floor connection with closet have a mold, and is a lot more thank god I take a picture of everything and I have evidence!!! Breakfast fridge for milk has carton and window is with milk for who knows how many weeks…, ETC…air conditioner not working

Good price for location.

Liked: Spa was down, room was super comfortable, staff was very friendly only issue I seen was a slow drain

Passable

Exceptional

Rudest staff I've ever encountered.

Liked: Absolutely nothing, if 0 was an option instead of 1, that's what this deserves. The Seabreeze Inn down the street however was wonderful.
Disliked: My reservation was supposedly canceled without any notification to me through booking or email or the hotel. At 1:30am not only was I locked out of the hotel, when I called to try to check in the lady at the desk who answered and was less than 10 feet from me wouldn't look at me or offer to let me come in to resolve the issue and was extremely rude. We had to leave and find another hotel to stay at in the middle of the night for my daughters cheer competition. After I was refused entry THE HOTEL CHARGED ME A CANCELATION FEE! When I never canceled the reservation! Worst experience I've ever had and I've stayed in some questionable places. I've never had someone be so rude and inconsiderate in all my traveling.

Superb