Comfort Inn & Suites Copley Akron

Disappointing

Disliked: The bed was like a rock, the pool was down just like the last couple times we've been there and the eggs at breakfast were very soggy

I thought the pool would...

Liked: Bed was extremely comfortable.
Disliked: Curtains did not close.

Had a very good stay....

Liked: The breakfast was very good and this location will be my future choice of stay!
Disliked: N/A

Passable

Enjoyed stay great location ear...

Liked: Noy much variety same thing everyday.
Disliked: Variety of breakfast food items. Different menu instead of same thing everyday

Good

Disliked: Late weekend breakfast times

Bad

Liked: The breakfast wasn't bad. That's the only thing we liked
Disliked: My husband got scammed $123.88 on his credit card. The man at the desk said when we checked in that they would need a $100.00 deposit just in case something was wrong. We didn't understand that. He said it would be put back on his card the next day, but it wasn't. Not even the next few days. So my husband's bank said that unfortunately we got scammed. We will never go back there. Just to foreworn other people to watch out for this guy. He was either from India or one of those countries. My husband called him about it and he said it was on Booking. Com, where the reservation was made. But they never changed us the amount, he did. We called Booking. Com and the said no everything looked good on their end, they also said we were scammed and they would file a complaint on them. Luckily, my husband's bank reimbursed him. They filed a dispute. It was a surprise for my husband's birthday and it turned out to be an awful outcome.

Exceptional

Passable