Name: Comfort Inn & Suites Copley Akron
Address: 160 Montrose West Avenue, Akron, OH
Telephone: (888) 406-7656

Very good

Exceptional

Betsy was the best part...

Liked: Betsy. The breakfast was good
Disliked: It was dirty. The elevator is not working and should not be used. The was shut down a couple does. The workout is dirty and some machine do mot work.

Ruined my life

Liked: Nothing. It was dirty I saw them spraying for bed bugs the management staff was rude and would make promises and then go back on them in regards to my stay
Disliked: Everything. Dirty place. Staff was rude and lied to me multiple times. In regards to the last night we stayed my husband thought I had lied to him bc the staff told me something and then went back on it and now I'm getting divorced

Won’t be staying in Comfort...

Liked: Spacious room.
Disliked: Pool under repair so no swimming. Only 2towels when we registered as 3. No tissues, coffee maker needed to be cleaned when we arrived at breakfast.. early to leave early.

The hotel was a bit...

Liked: Air conditioning worked well, although a bit noisy. Adequate breakfast.
Disliked: Facility needs lots of renovation - it appears to be quite old. The elevator was quite in need of replacement. Furniture in guest room had lots of nicks.

Do Not Stay Here

Liked: We Absolutely liked NOTHING about this property. The only reason we stayed here is because it was the very first hotel we stayed at together 16yrs ago when he came home on leave.
Disliked: The pool was down. Had I not asked if that was the pool I would have never been told the “pump was broken”. The room was not clean. The tile was sticky, stains on the bedding (or not even laundered), the jets in the tub were so so but not worth $140 for the night and there was a huge crack down the side, the desk chair had white stains on it, my husband and I didn’t want to touch anything.