Comfort Inn & Suites Conway

Overall, my stay was great!...

Liked: Accessibility to free hot breakfast was a major plus! I would only like to recommend more hot selections. Add a different variety maybe two or three days a week.
Disliked: Two things I did not like were the limited breakfast items and the elevator not working. I initially had a room on the second floor. I had way too many items to carry to be on an upper level floor.

Would not stay here again!

Liked: Room was nice.
Disliked: We booked a mobility accessible room and prepaid thru booking, upon arrival the room was on the 2nd floor and the elevator was broken, they provided us a room on the ground floor , but there was a curb all across the back of the facility near where we were told to park! 2nd time this happened on our trip. My sister is in a wheelchair and it was very hard to get her in the building, thank goodness we brought her shower chair. Beds were very very firm and uncomfortable!

Everything was great! Great room,...

Liked: The breakfast was phenomenal!
Disliked: That I didn’t have more time to enjoy the breakfast

This is a great place...

Liked: These amenities were very good. The coffee and drinks were excellent.

Superb

Exceptional

Superb

Disliked: Need to get the elevator fixed.

Disappointed. Little hospitality.

Liked: The air conditioner.
Disliked: This was a very disappointing stay, from the moment I walked in and met the rude female concierge desk attendant, to the broken elevator, to the 3rd floor room instead of a 1st floor for my handicapped grandmother and aunt, to the lack of staff and lack of kindness as we checked out. I would have to say the only good thing about this was the air conditioning. 1/5 stars.

Pleasant

Liked: Location good.
Disliked: We were supposed to have king suite. Elevators were not working. Suites are on second and we could not carry luggage up stairs. I am disabled and spouse just had surgery. So we ended up with double queen next to the pool. Sanitation was not as good as it has been in the past. Shower curtain needed to be cleaned or replaced.