Exceptional

Disliked: Quick and friendly

Comfortable but missing some things....

Liked: Waffles were delicious. Bed was comfortable.
Disliked: The housekeeper didn't vacuum my room. Eggs for breakfast could have been cooked better. The hotel could have been more convenient to shopping stores. The staff wasn't that friendly.

Poor

Liked: I really did not like this property because of a lack of cleanliness
Disliked: Our room was very dirty and the toilet seat was broken. When asked if someone could clean our room thoroughly the front desk staff asked if they could check us into another room. That would have been ok if the next room was clean however it was worse than the first one. There were coffee stains all over the ice bucket and the walls, grit and grime on the counters and to top it all off the breakfast wasn?t that good. We ended up checking out early and didn?t get to enjoy our stay.

A pleasant stay at Comfort...

Liked: Breakfast was great, the food was hot and on-time every morning. I did eat some hot waffles and they were just as good as the pancake. I was impressed with the variety of hot and cold breakfast available to us. The Cleaning staff were really great and friendly people, they kept my room cleaned and supplied with clean sheets and towels with all amenities. Parking was easy and available throughout my stay. The newspaper was always there everyday in the lobby area. Check-in was easy and very Professional. The elevator never went down and was always up and running.
Disliked: The pancake machine wouldn't make the pancake unless you got staff to re-do the batter bag or whatever she did. The weight-room equipment is badly damaged and needs to be replaced or updated. The swimming pool was NOT heated as advertised and I believe it got fixed the day before I checked out. The second night there, I was awoke by yelling and cussing outside in the parking lot at 2:44 am that lasted for 21 minutes and I am up on the 3rd floor. I was just wondering why doesn't Comfort Inn offer Military discount?

Got what I paid for.

Liked: People were friendly, bed was very comfortable and I got the room for a price that fit what u got.
Disliked: The location a lil sketchy. And it was just ok clean.

Exceptional

Disappointing

Disliked: Recently booked a room from 10/7-10/9 We arrived at the hotel at 11pm got into our room and was very appalled. We found carpet ripped and glue exposed and no lampshades in the room and the room was very dirty. We then found a 5 cockroaches on the wall and immediately went to the desk The clerk at the desk had our room changed and stated that they did have a cockroach infestation and that?s why they were no lampshades and they were recently cleaning and treating the rooms and the first floor is cleaned already so he gave us a first floor room. That room didn?t appear too bad until we went over the turn on the air conditioning and we noticed a wet spot on the wall that had a 5 inch circle of black mold growing on it. At this point it was close to midnight and we had both of our small children at ages 4 and 14 months crying due to being tired. I wanted to just get to sleep and leave in the morning. We pulled out the couch and there was a large stain on the mattress. No extra sheets in the room and we called for a crib or pack and play and the clerk said that they ordered all new ones since the bugs were a problem and didn?t have any for us. We stuck it out since our kids were exhausted n were unsure of where we could go for another hotel that late we got up in the morning and left right away. Terrible night!

If the security issue is...

Liked: The pool
Disliked: The back door was propped open several times, I mentioned it to the staff and it wasn't dealt with. HUGE Security Issue left unattended. Just as the property they run on Battlefield Blvd... Back Door ALWAYS UNSECURE

Exceptional